Mortgage Loan Processor

Job Summary:

The Mortgage Loan Processor will perform a variety of clerical and technical duties to accurately assist mortgage applicants and clients in accordance with established policies and procedures.    

Supervisory Responsibilities:

• None.  

Duties/ Responsibilities:

• Prepares or collects, maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Handles inquiries and document requests from clients, realtors, and colleagues.
• Alerts underwriter or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Acquires the title insurance policy from the title company at closing.
• Meet crucial deadlines as requested.
• Performs other duties as assigned.

Required Skills/Abilities: 

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Demonstrates initiative and commitment to continuous learning and the ability to adapt to change.

Education and Experience:

• High school diploma or equivalent preferred.
• Some prior mortgage experience preferred.
• Minimum age 18.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.  

Benefits: 

• 401k matching
• Medical insurance
• Dental insurance
• Group Term and Voluntary Term Life insurance 
• Paid Time Off
• Standard Federal Reserve Bank Holidays 
• H.S.A. Contributions (based on eligibility)
• Tuition Reimbursement (based on eligibility)
• Typical hours are Monday through Friday 8am to 5pm

City National Bank is an Equal Opportunity Employer