Program Manager en Munro & Associates

Job Title: Program Manager – Client Services  

Location: Auburn Hills, MI (On-site)
Travel: ~10–15%

Who We Are

Munro & Associates is a design-focused engineering consulting firm. We help manufacturers rethink what’s possible and turn evidence into value—better products, lower cost, faster cycles, clearer decisions. Our brand DNA is simple: Rethink Possible → make the “impossible” doable with rigorous design and business discipline. Our mission: empower a better future—one product, one process, one decision, one business at a time. 

The Role

We’re hiring a customer-facing, self-starting Program Manager who blends seasoned delivery experience with creative problem-solving. You will own end-to-end client engagements—scoping, planning, resourcing, execution, and close-out—while steering internal teams to hit client outcomes, profitability, and utilization targets. You are the single thread of accountability from first conversation to realized savings.

What You’ll Do

• Lead client engagements from kickoff to value capture: scope, schedule, budget, risk, comms, and change control.
• Serve as the primary client interface—clarify goals, align stakeholders, and tell the business-value story that secures decisions.
• Translate objectives into clear workplans; coordinate multidisciplinary Munro teams and partners.
• Facilitate design-for-profit, cost-down, and process-optimization workshops; convert insights into prioritized roadmaps with tracked savings.
• Manage engagement financials (invoicing, margin, utilization) with no surprises; keep dashboards current in Microsoft Project Online, PowerBI, and SharePoint.
• Partner with Sales on SOWs, extensions, and change orders; surface follow-on opportunities grounded in results.
• Drive continuous improvement—templates, standard work, and lessons learned; uphold executive-ready deliverables (defensible analytics, clean visuals, crisp narratives).

What You’ll Champion (Brand Pillars in Practice)

• Rethink (Thinking Fundamentally Differently): Challenge conventions, bring unique perspectives, and unlock opportunities others miss.
• Business-Centric Design: Lead with design so everything downstream performs better; apply our Lean Design® methodology and Design Profit® tools to frame choices with objective data.
• Exceptional Performance, Tangible Impact: Keep teams focused on measurable outcomes (cost, quality, speed, risk). 

What You Bring

• 5+ years of project or program management in consulting, engineering, or manufacturing (automotive/industrial a plus).
• Bachelor’s in engineering, business, or related field (or equivalent experience).
• Proven success leading multidisciplinary teams and complex, multi-site programs.
• Demonstrated client-facing leadership: expectation setting, stakeholder alignment, and executive communication.
• Mastery of planning, resourcing, and financial tracking (profitability, invoicing, utilization).
• Fluency with Excel, PowerPoint, Microsoft Project, SharePoint; familiarity with PowerBI.
• Creative builder’s mindset—comfortable with ambiguity, biased to action, and skilled at turning analysis into decisions.
• Exceptional written and verbal communication—convert technical depth into simple, actionable value narratives.

Nice to Have

• Experience with cost modeling, DFMA/DFX, benchmarking, or operations improvement.
• Workshop facilitation (rapid ideation, cost-down, Kaizen).
• Familiarity with Munro methods and tools (e.g., Design Profit®, Lean Design®).

Why Munro

• Be the straightest line from insight to value—work that produces visible savings and better products.
• Join a high-energy, hands-on consulting team that rewards ownership, clarity, and results.
• Grow fast: deliver quick wins that scale to strategic impact for clients across industries.

Benefits Overview

• Competitive salary 
• Paid time off including vacation days and holidays
• Healthcare, dental, vision, and life insurance plans
• Generous company 401K contribution

Munro & Associates is an Equal Opportunity Employer. Munro & Associates does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.