Lobby Ambassador - Part time, Evenings/Weekends en City of Hope

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to City of Hope resources. The Lobby Ambassador is the liaison between the external environment, valet parking area and the patient registration area and/or hospital destination of the patient.  The Lobby Ambassador provides wayfinding and transportation services by greeting patients/families who are arriving on the Duarte Campus.  In addition, Lobby Ambassadors use an electric vehicle or wheelchair to move the patient from a parking lot or valet area to hospital or outpatient destination.  The Lobby Ambassador delivers services with a high level of engagement, interpersonal skills, safety acuity, and City of Hope values.  

This position typically works Friday 3:00 - 9:00 pm, Saturday and Sunday 10:00 am - 4:00 pm, Monday and Tuesday 3:00- 9:00 pm.

 

As a successful candidate, you will: 

• Transport patients around campus safely using electric vehicles.

• Meet and greet patients and assist with general information and directional assistance.

• Communicate with other staff and drivers frequently.

• Demonstrate a willingness and ability to help others at all times. 

• Practice preventative safety procedures.

%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EYour qualifications should include:%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EHigh school diploma or equivalent%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3ETwo years of experience in a customer service role with at least one year providing face-to-face customer service.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EStrong communication and prioritization skills%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3ECPR/BLS%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3ECurrent CA Driver’s License%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3ECity of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3ECity of Hope is an equal opportunity employer.%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:#236FA1;font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3ETo learn more about our Comprehensive Benefits, please%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3E %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.cityofhope.org/careers/wellness-and-benefits/benefits%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3ECLICK HERE%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:14.0pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3E.%3C/span%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E Solicitar ahora