Sr Clinical Dept Admin en Texas Tech University Health Sciences Center
Texas Tech University Health Sciences Center · Lubbock, Estados Unidos De América · Onsite
- Professional
- Oficina en Lubbock
Position Description
Employees in this position are responsible for managing the day-to-day administrative operations of a clinical department. Persons in this position must exercise a high degree of initiative and independent judgment, and should have a general knowledge of Health Sciences Center policies and procedures as they relate to department financial management and personnel administration. Provide direct supervision to department staff personnel. Work is performed under usual office conditions; deadlines, meetings and maybe some travel. Additionally, work requires considerable contact and coordination with HSC administrative officials, administrative personnel of other departments and units, granting agencies, other institutions, and government organizations.
Optional Attachments
Professional/Personal Reference, Recommendation/Referral
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with education, experience and/or skills.
Major/Essential Functions
- DEPARTMENTAL MANAGER: Effectively performs personnel tasks including interviewing, counseling, promoting and disciplining staff as appropriate. Completes performance evaluations in a fair and timely manner. Monitors performance efficiently to explain appraisal ratings and to prevent serious problems. Ensures awareness of, and adherence to, institution-wide and departmental policies. Assures appropriate age-specific competencies in in-service education programs and outside educational programs. Assures that time and attendance records are completed and accurately maintained. Effectively mentors staff and subordinates to maximize skills, knowledge and abilities. Assists the staff in understanding and supporting organizational policies and objectives. Supports teamwork, promotes problem-solving, and offers technical and procedural consultation.
- GOVERNANCE & ORGANIZATIONAL DYNAMICS: In collaboration with the School of Medicine’s central team, develops effective strategic and marketing plans, along with action steps and implementation dates; effectively implements such plans. Collaborates with other departments to further develop services. Continually evaluates existing services and identifies new program opportunities. Uses the political and social networks positively for the benefit of the department and organization.
- DEPARTMENT SPECIFIC RESPONSIBILITIES: Displays fairness and consistency in recommendations and decisions affecting staff. Exercise discretion and maintain confidentiality in all matters related to the clinic, its employees, and patients. Accountable to the Executive Associate Dean for all operations, education and research initiatives. Management of Departmental Contracts. Collaborates with the Executive Associate Dean on all strategic initiatives. Support the Executive Associate Dean on decisions on operational, educational and research initiatives. Attend all faculty meetings. Seek input from faculty on operational, educational and research initiatives.
- BUSINESS AND CLINICAL OPERATIONS: Ensures departmental compliance with all of regulatory agencies and all regulatory compliance to include the State Board of Medical Examiners for MD and PA, State Board of Nursing, OSHA, CLIA, the Department of Labor, CMS and other such agencies. Ensures proper maintenance of the environment and equipment via the proper department managers. Ensures sufficient supply inventories and staffing. Addresses internal/external complaints about employee or department performance and resolves them efficiently and in a timely manner. Quantifies department efficiency and effectiveness through benchmarking and continuous quality improvement. Develop and implement strategic plans as well as ongoing goals and objectives to support the plan. Develops and maintains a strong relationship with physicians and identifies areas for business opportunity and support. Aggressively identifies new markets for program growth.
- Perform personnel-centric tasks for the clinical department/s including hiring, counseling, performance evaluations, etc.; ensure the timely and accurate remittance of compensation. Ensures appropriate staffing based on workloads and budget limitations. Assures time and attendance records are complete and accurate.
- Proactively and cooperatively participate in SOM Clinical Practice Change Management processes.
Grant Funded?
No
Pay Grade Minimum
Salary commensurate with education, experience and/or skills.
Pay Basis
Monthly
Work Location
Lubbock
Preferred Qualifications
- Minimum 5–7 years of progressive administrative leadership experience in an academic medical center, physician group practice, or complex healthcare environment.
- Working knowledge of the principles and fundamentals relating to budgeting, accounting, recordkeeping, and business writing.
- Knowledge of general administrative procedures that apply to functions such as personnel, payroll, and purchasing.
- Prior experience working in a role handling and being entrusted with confidential material.
- Master’s degree in Healthcare Administration, Business Administration, Public Health, or a related field.
- Demonstrated working success in multi-department management, strategic planning, financial oversight, and team leadership.
- Experience working within a matrixed academic reporting structure.
- Knowledge of physician revenue cycle, ambulatory operations, academic medical center governance, and higher education policies.
- Certification in Healthcare Management (e.g., FACHE, CMPE) or equivalent is strongly preferred.
Department
Internal Med Dept Lbk Genl
Required Attachments
Cover Letter, Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.
Occasional Duties
- QUALITY MANAGEMENT: Quantify department efficiency and effectiveness through benchmarking and continuous quality improvement methods. Ensure compliance with School of Medicine clinical quality initiatives to improve department health care delivery and patient safety. Develop and oversee departmental patient satisfaction and customer service programs. Identify, develop, and maintain benchmarks for establishing department performance standards. Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality within the department.
- EDUCATION/PROFESSIONAL DEVELOPMENT: Serves as a mentor to, and promotes, professional development of staff. Ensures professional growth and development.
- Facilitate, manage and support the utilization and continuous enhancement of the EMR system/s in collaboration with the SOM Clinical Transformation teams; lead clinical staff and providers.
- Facilitate and manage faculty and staff participation in government and commercial quality and value-based programs in collaboration with SOM Quality Improvement, Clinical Transformation, Clinical Operations and Finance and Planning teams.
- Identify service lines and individual providers with available access and develop a marketing plan to grow patient volumes for such service lines and providers in collaboration with TTUHSC Communications and Marketing and SOM Clinical Market Development teams.
- Identify, plan and manage opportunities for reports and collateral, website content updates, social media content coordination, and community outreach in coordination and collaboration with the SOM Marketing Team.
- Facilitate the operational and financial vetting of new or vacant faculty positions and expedite the growth in patient volumes for newly hired SOM faculty and providers.
Shift
Day
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
Master's degree in health care administration or a business- related area. Three years of progressively responsible administrative and supervisory experience. Working knowledge of the principles and fundamentals relating to budgeting, accounting, recordkeeping, and business writing; ability to establish and maintain effective working relationships; knowledge of general administrative procedures that apply to functions such as personnel, payroll, and purchasing; ability to communicate effectively, both orally and in writing; ability to exercise judgment in unusual or new situations, and able to exercise discretion when processing confidential material.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
HM, YN, 641X, 741X
Army Military Occupational Specialty Code
70A, 70B, 70F, 71E
Air Force Specialty Code
3A1X1, 41AX
Marine Military Occupational Specialty Code
0111, 0170
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
Introduction
Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
- Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
- Paid Time Off – Including holidays, vacation, sick leave and more
- Retirement Plans
- Wellness Programs
- Certified Mother-Friendly Workplace
