Front Desk Administrator - Neal Communities en Neal Communities

Neal Communities is proud to be recognized as the 2025 Top Workplace in Sarasota & Manatee Counties! Where you work matters! We are a family company, we love what we do, and it shows!

We take pride in our commitment to exceptional customer service and are seeking a friendly, professional, and welcoming Front Desk Administrator to join our team. In this role, you will be the first point of contact for our Building Operations office in Lakewood Ranch, creating a positive and lasting impression while managing daily administrative responsibilities with efficiency and professionalism.

WHAT YOU'LL LOVE ABOUT WORKING AT NEAL COMMUNITIES:

• The People! We take tremendous pride in positively impacting our team's lives. Our employees are not just an asset to Neal Communities and its customers; they are essential to the success of our business
• Outstanding Benefits - Health Care - Medical, Dental, Vision, and Prescription Drug Coverage
• Excellent Compensation Package
• Supplemental Insurance
• Long & Short-Term Disability Insurance
• 401(K) with Company Matching Contributions
• PTO & Paid Holidays
• Employer Paid ID Theft Protection
• Employee Home Purchase Discount Program
• Tuition Reimbursement Program
• Employee Wellness Program
• Employee Assistance Program (EAP)
• Employee Service Awards
• Vendor Discount Program

WHAT YOU'LL DO:

• Greet visitors and manage all incoming calls in a professional, courteous manner; route inquiries to the appropriate person or department
• Partner with 5800 Corporate Reception to align shared processes (contacts, vendor accounts, company-wide lists)
• Respond to spontaneous requests while balancing front desk responsibilities; remain organized and adaptable
• Assist with scheduling Zoom meeting links for conference room setups
• Manage incoming and outgoing mail, UPS, and FedEx, including ordering and maintaining supplies for postage/shipping
• Provide backup administrative support to departments as needed, completing tasks accurately and on time
• Assist with filing, scanning, or other clerical support
• Assist with conference room scheduling and assist with meeting set-up (coffee, snacks, catering)
• Track and order 6900 building office supplies, review departmental requests for cost efficiency, and maintain stock in organized supply cabinets. Order copier supplies and ensure back-up stock is maintained; conduct annual cost audits for competitiveness. Follow corporate vendor contracts/pricing; escalate vendor changes through Corporate Reception
• Assist with the inventory of Neal Communities apparel (shirts/hats)
• Maintain a list of regularly used office accounts (supplies, UPS, FedEx, etc.) and notify Corporate Reception of adds/changes to the master list
• Coordinate monthly employee birthday cards
• Use discretion and maintain confidentiality in all aspects of work
• Maintain and update the 6900 building procedures manual for all front desk responsibilities; align with corporate standards
• Keep the lobby, conference room, break areas, and mailroom stocked, clean, safe, and welcoming
• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.

All employees will support the organization’s mission and vision by exhibiting the following behaviors: excellence and competence, collaboration and innovation, respect, commitment to our community, accountability and ownership.

WHAT YOU BRING:

• High School diploma or equivalent is required
• 3+ years of reception or administrative support experience with a strong professional presence
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Excellent verbal, written, and listening skills with a strong customer service orientation
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)
• Reliable and dependable with excellent attendance and punctuality
• Ability to handle sensitive and confidential information with discretion
• Ability to work independently with minimal supervision

PHYSICAL REQUIREMENTS:

• General sedentary work requiring the use of office equipment such as computers, copiers, printers, scanners, and telephones
• Position requires sitting, standing, walking, bending, stooping, grasping, writing, typing, repetitive motions, hearing ability, visual acuity, and climbing stairs on occasion
• May occasionally lift and move up to 30 pounds
• Some driving may be required

We are an Equal Opportunity Employer and a Drug-Free Workplace Employer.