SpendMend LLC - Medical Device Audit and Compliance Specialist en SpendMend LLC

Overview: SpendMend® works with hospitals, health systems, and higher education institutions to help them improve financial performance and fuel their mission of patient care. We offer a comprehensive suite of solutions - including cost recovery, pharmacy software, compliance auditing, and medical device management - that deliver insights, reduce risk, and uncover savings across the cost cycle. Our mission is to positively impact patient care by delivering innovative, value-driven services that empower our clients to make smarter financial decisions. With a focus on excellence, integrity, and collaboration, SpendMend is committed to being a trusted partner in healthcare and education.

The Medical Device Audit and Compliance Specialist plays a critical role in supporting healthcare providers by ensuring compliance with federal regulations and maximizing financial recovery from explanted medical devices. This position focuses on the detailed review of explant documentation within the +Explants Portal to determine warranty eligibility, identify relevant recalls or safety alerts, and facilitate the return of devices for manufacturer evaluation.

Essential Duties and Responsibilities: 

• Review client-submitted explant documentation in the +Explants Portal to assess medical device warranty eligibility. 
• Identify manufacturer recalls or safety alerts that impact warranty status or require regulatory reporting. 
• Coordinate and confirm the timely return of explanted devices to manufacturers for formal evaluation. 
• Monitor the status of potential warranty credits and process manufacturer credit reports. 
• Identify missing procedures or unreported explants and ensure accurate client follow-up. 
• Communicate credit outcomes and compliance updates clearly and professionally to clients. 
• Maintain audit-ready documentation and ensure reporting accuracy through the SpendMend +Explants Portal. 

Qualifications: 

• Experience in healthcare auditing, compliance, medical device tracking, or a similar field. 
• An understanding and willingness to learn Medicare/OIG regulations and medical device warranty processes. 
• Experience with product recall tracking and regulatory reporting protocols. 
• Exceptional attention to detail, organizational skills, and data accuracy. 
• Effective communication skills across clinical, compliance, and administrative teams. 
• Proficiency with data entry systems and portals, including the SpendMend +Explants Portal (or similar). 

Job Location:

• This is either a fully Remote position or Hybrid out of our Grand Rapids, MI office. 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The role requires regular use of a computer and phone, prolonged periods of sitting, and occasional bending, twisting, or light lifting. These conditions are representative of a typical office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role. This job description is dynamic and reflects the core responsibilities of the Medical Device Audit and Compliance Specialist role at SpendMend. It is subject to evolve as SpendMend grows and adapts.

Note: We are not able to sponsor work visas for this position.