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Administrative Assistant - Office Professional en Tom James Company

Tom James Company · Richmond, Estados Unidos De América · Onsite

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At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.
We currently have a part-time opening in our Richmond, VA office. Our position is for 24 hours per week at $19.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
We are looking for someone who is available to start immediately.


RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily 
Receiving & Shipping
Unpacking received shipments daily 
Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations 
Entering all alteration instructions into the proprietary system
Delivering/picking up garments to/from outside (contract) tailors 
Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales Professional
Checking store e-mail daily and giving all information to the proper person(s) 
Bank Deposits/Errands
Makes follow-up calls to factories, customers, and corporate office
Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposes
Extensive knowledge of computer, Microsoft Office software and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift up to 20 lbs
Valid Driver’s License (Exception: larger metropolitan areas)


At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.We currently have a part-time opening in our Richmond, VA office. Our position is for 24 hours per week at $19.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.We are looking for someone who is available to start immediately.RESPONSIBILITIESOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments daily Receiving & ShippingUnpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as neededAlterations Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to AccountingTelephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.REQUIRED KNOWLEDGE, SKILLS & ABILITIESExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas)
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