HVAC Lead en Abstrakt Marketing Group LLC

Description

This is a full-time, direct placement role at Climate Systems.

Climate Systems, LLC is seeking an experienced and driven HVAC Team Lead to lead field  operations, manage a team of commercial HVAC technicians, and ensure consistent  delivery of high-quality service and installations. The ideal candidate will possess deep  technical knowledge of commercial HVAC systems, strong leadership capabilities, and a  commitment to safety, quality, and customer satisfaction. 

Key Responsibilities 

• Demonstrate a positive, customer-focused attitude to set a standard for the team to  follow. 

• Ensure the team maintains a professional appearance by wearing appropriate  Climate Systems, LLC uniforms and hold team members accountable to do the  same. 

• Actively support upper management in setting clear goals and expectations for the  team, ensuring alignment with company objectives. 

• Exhibit support for companywide initiatives, regardless of personal opinion, to foster  a cohesive and motivated team environment. 

• Serve as a safety role model for the team, ensuring safety procedures are followed  and promoting a culture of safety on job sites. • Ensure safe work practices are implemented, and the work environment remains  safe. Provide necessary job site safety training in line with OSHA regulations and  Climate Systems safety policies. 

• Ensure team members use proper Personal Protective Equipment (PPE) daily and  maintain an understanding of its proper use. 

• Understand the impact of company safety ratings on our ability to perform work for  high-level, quality customers and guide the team to maintain high standards. 

• Work closely with Service Coordinators to meet customer needs and foster a strong,  cohesive team dynamic. 

• Oversee daily service calls and ensure timely completion of electronic paperwork  for the billing process. 

• Assist in managing parts orders to ensure timely return to the client and avoid  delays. 

• Mentor team members on the importance of timely and efficient service call  completion and reinforce its significance within the team. 

• Participate in the on-call service rotation, ensuring availability to address urgent  customer needs. 

• Support sales efforts by helping to build strong customer relationships and actively  assisting in selling additional work when opportunities arise. 

• Assist the Sales team by conducting job site surveys and providing valuable input for  estimates. 

• Identify and address job site safety concerns, working closely with the Sales Team to  ensure safe practices are followed. 

• Ensure the team is proficient in utilizing Vendor and OEM Apps to troubleshoot,  identify part numbers, check availability, and assess costs. 

• Lead the rollout of these Apps to the team, ensuring that everyone is properly  trained to maximize efficiency. 

• Identify and implement industry-specific software tools and devices needed to  maintain operational effectiveness and meet customer needs. 

• Keep a current library of HVAC product information related to installation, operation,  maintenance, service, and repair to support team members. 

• Ensure team members are proficient in using specialized software tools, offering  guidance on their operation and best practices. 

• Other such duties and responsibilities as assigned from time to time. 

Benefits 

• Competitive salary and performance incentives 

• Health, dental, and vision insurance 

• Company paid Life Insurance and Long-Term Disability 

• 401(k) with company match 

• Paid time off and holidays 

Requirements

• Minimum 15 years of experience in commercial or industrial HVAC service 

• Prior experience supervising or mentoring technicians in a field-based role 

• EPA Universal Certification (required) 

• Strong diagnostic and troubleshooting skills for complex HVAC systems 

• Proficiency with OEM/vendor apps and HVAC-related software tools 

• Working knowledge of OSHA regulations and commitment to jobsite safety 

• Excellent communication, leadership, and organizational skills 

• Ability to read and interpret technical drawings, schematics, and manuals 

• Valid driver’s license with a clean driving record 

• Must be able to pass a drug screen and background check