Patient Support Services Ambassador (Front De en None

Duties and Responsibilities  

• Performs patient intake and reception duties for all areas of PureView Health Center 

• Schedules and confirms patient appointments; greets and checks in patients 

• Interviews patients to complete intake documents 

• Takes payments 

• Assists patients with requests for information 

• Performs accurate preliminary patient data entry 

• Maintains records that pertain to medical, dental and mental health 

• Answers telephones and directs calls to appropriate staff 

• Transmits correspondence or medical and/or dental records 

• May receive and route messages or documents, such as laboratory results, to appropriate staff 

• Occasional travel required 

• Performs other duties as assigned. 

Required Qualifications – Experience & Education  

The knowledge, skills, and abilities required for this position are typically acquired through a combination of education and experience equivalent to:  

• Graduation from high school or equivalent   

• One (1) year experience in office support, clerical, or reception   

• Associates degree in Business or Office Technology and medical office experience preferred 

Knowledge Skills & Abilities  

• Knowledge of the PureView Health Center policies and procedures 

• PureView Health Center programs 

• Excellent intrapersonal and customer service skills 

• Electronic medical records policies and procedures