eCommerce COO en Maxwood Furniture

Description

Exciting Opportunity: COO Needed for Maxwood Furniture – Rapidly Growing D2C E-Commerce Business in Charleston, SC

Are you a digitally savvy, hands-on operator with proven expertise in e-commerce and D2C operations? Maxwood Furniture, a privately owned, design-driven furniture company with revenues exceeding $140M, is seeking a Chief Operating Officer (COO) to drive operational excellence, consumer centric thinking, and enable speed and accuracy throughout our owned and 3rd party fulfilment networks with a keen focus on cost management and efficiency. Managing people and structuring and connecting teams is a key priority.

Key Highlights

Privately-Owned, Fast-Growing D2C Brand
Join a multi-channel e-commerce furniture business as we accelerate our next stage of growth. The ideal COO thrives in entrepreneurial, action-oriented environments and brings a strong mix of e-commerce systems experience, financial discipline, e-commerce centric supply chain (drop ship, speed of fulfilment) expertise, and people leadership.

Supply Chain, Logistics & Inventory

• Oversee internal and external North American warehouses, trucking and importation.
• Oversee inventory planning, purchasing, vendor relationships and execution.
• Build scalable systems to improve efficiency, protect margins, and maintain high service levels.

Deep E-Commerce & and particularly D2C Expertise

• Lead operations for a high-growth e-commerce business spanning multiple D2C websites and major marketplaces (Amazon and others).
• Partner cross-functionally to support customer acquisition, digital marketing, and seamless fulfillment.

Servant Leadership & Team Alignment

• Inspire and grow a high-performing team across operations, logistics, purchasing, and customer service.
• Foster collaboration, communication, and accountability while leading with a hands-on, servant-leader approach.

Financial & Operational Leadership

• Align operational execution with company strategy to drive profitability and sustainable growth.
• Provide strong financial oversight with accountability for disciplined cost management.

Customer Service & Global Partnerships

• Oversee customer service execution and strategy, including management of overseas agents and outsourced providers.
• Act as a key connector across internal teams, suppliers, vendors and service partners.

Requirements

• 15–20 years of business experience, with at least 10 years in senior operational and/or financial leadership roles.
• Extensive e-commerce background, spanning both D2C websites and marketplace businesses.
• Hands-on experience with warehousing, logistics, importation, inventory planning, and purchasing.
• Strong financial acumen with a proven track record overseeing budgets, P&L, and profitability in growth-oriented environments.
• Proven people leadership skills with ability to scale organizations and build strong culture.
• Experience leading customer service, including outsourced and offshore providers.

  Why Join Us

• Play a pivotal role in shaping the operational backbone of a $140M+ and rapidly growing e-commerce company.
• Drive profitability and long-term sustainability alongside a talented, entrepreneurial leadership team.
• Lead in a collaborative, fast-paced, data-driven culture that values initiative and ownership.
• Enjoy the lifestyle, energy, and opportunity of Charleston, SC, while making a tangible impact.
• Competitive compensation package and opportunities for professional growth

Note: This job is based in Charleston, SC, and requires an in-office presence.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance