Shop and Field Service Technician en Custom Truck One Source

Custom Truck One Source “CTOS” 11102 261 Street, Acheson, AB, T7X 6C7

We are currently seeking a Heavy-Duty Technician / Mechanic to perform both in-shop service and field (road) service calls. You’ll start by working primarily in our shop, with the opportunity to expand into more field-based work as you gain experience with CTOS equipment and as demand for field service grows in the area.

• Journeyman Alberta Skilled Trades Ticket or Red Seal, Heavy Duty Truck
• Monday - Friday, 7:30am – 4:00pm. (overtime as needed)
• Perform preventive maintenance and repairs on utility trucks and equipment, including hydraulics, electrical systems, and diesel engines.
• CVIP (Commercial Vehicle Inspection Program) experience preferred.
• Travel as needed.
• Must hold a Class 5 valid driver’s Licenses.  (Class 1 or 3 a plus)
• Company laptop, and phone, competitive pay, paid time off, extended healthcare, RRSP, DPSP and more.
• CTOS operates from over 40 locations across North America, 10,000 plus trucks in fleet, 2600 plus employees, we support customers in the utility, forestry, construction, oil & gas, and other heavy equipment industries. 

Essential Duties:

• Reports to the Service Manager, who will provide a brief description of issues and supporting information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize a laptop, etc. to be able to access needed information and perform diagnostic tests.)
• Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnosis and repair of Utility Trucks and Equipment.
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
• Inspect and services vehicles and make repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles, as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Tag all warranty and core parts for return.
• Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attends CTOS safety training and follows all safety requirements.
• Attend CTOS and factory-sponsored training classes.
• Understand and follow federal, province and local regulations such as those governing the disposal of hazardous waste.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Flexibility to travel beyond the area of coverage, based on business need.
• Work closely with the Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.

Preferred Skills:

• Electrical, schematic / blueprints, hydraulic, welding, and related experience
• Experience with Quick Serve, DTNA, or related diagnostic software.
• CVIP, ANSI, and Dielectric testing desired

Basic Skills:

• High School Diploma, provincially approved High School Equivalency, or GED
• Journeyman or Red Seal Heavy Equipment Technician - Off Road and/or On Road is desired.
• Basic computer skills with Microsoft office
• You must hold a valid driver’s license.
• You must have your own tools. 
• Physical effort to move objects and tools; frequent stooping, bending, squatting, and kneeling and a high level of dexterity.