Project Manager en Innomark

We're looking for talented individuals to join our team!  Join INNOMARK and become a part of developing, producing, and delivering impactful Visual Marketing solutions for 100+ well-known brands and retailers. INNOMARK delivers Visual Marketing solutions that attract attention, engage shoppers, and convert sales. Our mission is to create retail experiences that connect brands and consumers through effective visual communication. In-house design, engineering, printing, manufacturing, and fulfillment guarantee excellence from concept to completion. Visit www.innomarkcom.com to learn more about our work, history, and culture.  

POSITION SUMMARY:  

Serve as internal support for sales and customer service efforts of Printing Service Company. Coordinate team efforts for planning and communication functions.

ESSENTIAL FUNCTIONS:          

• Act as primary liaison between team and assigned Sales / Customer(s).
• Coordinate and communicate information for Sales concerning relevant project information.
• Compile all relevant information and materials for incoming jobs and supply such information to Production Planner(s) for order entry.  Acquire and supply answers to Planners as needed for job production.
• Serve as first stage filter for Customer complaints, quality issues, delivery, etc.
• Lead effort to provide Customer with any needed samples or proof-of-delivery.
• Communicate and follow up with Customer for proofs or drawdown approvals, incoming art timing, delivery dates, etc.
• Maintain knowledge and/or log of job status for ongoing / upcoming jobs and communicate information with team.
• Distribute jobs to team members for planning / order entry and coordinate duties within team.
• Track customer alteration charges that are incurred and submit billing information for invoicing.
• Work with production and team to find cost & efficiency saving options for live and upcoming jobs.
• Work with Director of Client Services to implement any needed changes to repair any team problem areas.
• Assist with planning / order entry when necessary based on team workload / staffing.
• Micro-manage live projects to ensure smooth and effective flow of jobs.
• Assist Sales and team with any projects or tasks as needed.
• Assist fellow customer service personnel as needed when possible.

PERSONAL POSITION ATTRIBUTES:

Organizational skills, verbal and written communication skills, math skills, people skills and ability to work in a team setting.

POSITION REQUIREMENTS:

 Associates degree or equivalent work experience.

 Knowledge of graphic arts, specifically lithographic printing, pre-press and display fabrication

Benefits Start Day 1 of Hire:

• Medical
• Dental
• Vision
• 401k match
• Paid time off
• 10 paid Holidays

Innomark is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.