Parent Support Partner - Lead Family Coordinator en Ottawa County, MI

About the Department

This position is responsible for working with existing community organizations representing the cultural and linguistic background of youth, ages birth to 21, and their families. The Lead Family Coordinator will ensure family and youth are fairly represented throughout the development, implementation, and evaluation of the Ottawa County System of Care (SOC). They will also provide one-on-one support with families who have a child or adolescent with Serious Emotional Disturbance (SED), providing support through lived experience.

This is a full-time, benefited position working at the James Street Complex location at 12265 James Street, Holland, MI 49424. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m. 

Position Duties

The essential functions of this position include, but are not limited to, the following: 

• Provides peer delivered support to parents/primary caregivers of children and youth with SED/IDD, including autism, in the public mental health system.
• Supports parents to build confidence to use their voice as they navigate child serving systems
• Shares personal story with families and models principles individually or in a group setting.
• Participates in person-centered planning activities and may serve as facilitator.
• Monitors recipient rights and complies with reporting requirements established by the Mental Health Code and procedures of the Community Mental Health Services Board.
• Engages with community organizations that represent families and youth throughout Ottawa County.
• Works with the Project Director and SOC staff to ensure support services for youth and families are being implemented in accordance with SOC.
• Participates in the evaluation of SOC, including ensuring youth and families have opportunities for consistent feedback.
• Works collaboratively with community entities, including Project Director, to identify opportunities for the sustainability of SOC services and programs, beyond the SOC grant.
• Assists in creating and marketing promotional materials, in compliance with SOC grant, and provides support to coordinate promotions of SOC.
• Completes other duties as assigned

Other Qualifications

Required Knowledge and Skills:

• Good interpersonal communication skills.
• Good verbal and written communication skills.
• Ability to engage with youth and families.
• Ability to advocate for others.
• Computer literacy, including working knowledge of word processing.

Physical Requirements:
Must be able to bend, reach, and lift up to 25 pounds.

Working Conditions: 
Meetings will occur in a variety of settings including office-based, community-based, and home-based.

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