Furniture Repair Technician en Metropolitan Warehouse & Delivery

Metropolitan Warehouse & Delivery is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together. We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.

RESPONSIBILITIES
•    Assess furniture damage, appropriate tools and method of repair required, and perform various furniture repair and refurbishment service duties for all case goods, upholstery and leather products.
•    Employ various furniture repair techniques (fillers, burn-ins, color matching, structural repairs, and installation of replacement parts) in a customer’s home
•    Partner with Customer Service team to ensure proper furniture repair or replacement assessment prior to communicating with customer and making client commitments
•    Work closely with operations scheduling to execute assigned daily repair route
•    Report completed work with accuracy
•    Be cordial and communicate effectively with customers while in their homes
•    Demonstrate a high-level of attention to detail and professionalism at all times
•    Understand and follow all safe work practices and rules
•    Safely and legally travel to and from our client’s home
•    All other duties as assigned

REQUIREMENTS
•    Minimum of five (5) years of proven experience preferred
•    Experience using hand and electrical tools to assemble furniture
•    Excellent customer service skills and the ability to interact directly with customers in a professional and courteous manner
•    Excellent communication skills, both verbal and written
•    Proven computer skills for record keeping
•    Woodworking, upholstery and leather repair, faux finishing, paint color matching, custom framing, coatings and finishes on various surfaces, furniture construction methods.
•    Ability to repair: wood, leather, fabric, metal, stone, marble, concrete
•    Ability to carry out goals and instructions and to follow through on assignments.
•    Exceptional problem-solving skills
•    Team player
•    Multitask different projects at the same time
•    Ability to lift, push or pull equipment/merchandise weighing 100 pounds
•    Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and/or climbing

Job Type: Part-Time

Hourly Rate: $27 /hour

Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.