Project Coordinator en Minnesota Rusco
Minnesota Rusco · New Hope, Estados Unidos De América · Onsite
- Professional
- Oficina en New Hope
Minnesota Rusco has been family-owned for 66 years, built on hard work, commitment, and care for both employees and customers. No matter how much we grow, we always maintain a family-first atmosphere while delivering a 5-star experience to every customer.
We are currently seeking a project coordinator. If you are someone who enjoys problem-solving, thrives on keeping projects organized and on schedule, and takes pride in delivering an excellent customer experience, this role is for you.
About the Role
Serve as a liaison between installation and Procurement regarding project questions at point of installation for all window/door projects.
Support installers with technical questions in the field when PM not available.
Work closely with the PM to support and assist in file review, payroll and installer communication.
Meet regularly with Project Manager to discuss milestone progress for all projects, either in service, or currently being installed
Attend and contribute to all window/door check in meetings.
Determine need for electrical and HVAC contractors for each job and list requirements in Sales Force
Work with Procurement, Customer Care and Warranty/Service to help determine accurate product ordering for efficiency of execution and accurate and timely job installation to avoid redo’s
Work with project manager to schedule installs.
Develop and maintain productive relationships with: SUBCONTRACTORS, VENDORS, CUSTOMERS, SALES MANAGER & TEAM, CUSTOMER CARE TEAM, FRONT OFFICE ADMINISTRATION, AND EXECUTIVE TEAM. Maintain meticulous records in Sales Force and other record-keeping methods
Provide customers with 5-star experience by working collaboratively with both them and remeasure technician(s) to solve issues before they become problems
Take necessary steps to make sure all duties are delegated and accounted for in the case of absence, vacation, or resignation/termination
- Serve as a backup for the Project Manager, filling in during absence- making sure all duties are covered and benchmarks are met
Other duties as assigned
What’s in it for You
55,000 - 65,000/ year
Incentive/bonus opportunities of 10%, 15%, or 20% of monthly income for hitting targets
- Be part of an award-winning, family-first company with a strong reputation
Professional growth and development opportunities
A supportive team environment where your work matters
What You Bring
Outgoing, friendly, and professional demeanor at all times when communicating with customers, recognizing that they will always remember how you make them feel.
A commitment to providing each customer a 5-STAR experience.
A positive, flexible, and collaborative mindset.
A willingness and ability to reflect on performance, receive constructive feedback, a desire to grow professionally, and a dedication to exceptional teamwork.
Be an exemplar of company policy and mission at all times.
Ability to solve practical and complex problems and deal with multiple variables at a time
Schedule
Full-time, with flexibility required to meet project and customer needs.
