Assistant Account Manager, Employee Benefits (Temporary) en Hubinternational

WHO WE ARE.

Breaking Boundaries for 25 years - and counting.

The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:   

Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customers’ needs and provide them with innovative insurance solutions.

We are seeking an experienced Benefits professional to assist our account service team on a temporary basis (approximately 3-4 months). The team manages small groups under 100 and large groups under 200. This role works collaboratively to provide day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.

Responsibilities:

·          Assist the AMs with their tasks - run quotes, administrative assistance, contact carriers, and any and all tasks needed pertaining to managing clients

Develops client relationships with HR Manager/Directors as well as C-Suite

·         Develops a plan to meet client’s short and long-term needs throughout the year

·         Manages the RFP and marketing process

·         Collaborates with Producer in the renewal planning process

·         Advises and guides clients in compliance matters.

·         Manages and facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices.

·         Understands and can explain all aspects of carrier renewals for assigned clients

·         Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.

·         Manages claims and coverage issue resolution for clients’ employees when elevated from HR. 

·         Develops open enrollment presentations in Microsoft PowerPoint software for employees and HR Managers as needed.

WHAT YOU BRING TO THE TABLE:

·         hold a high school diploma/GED (college degree strongly preferred)

·         have at least 3+ years of related employee benefits, account-service experience within a brokerage environment

·         Knowledge of employee benefits and related legislation such as ACA, COBRA and HIPAA.

·         are currently licensed in good standing

·         have the confidence and demeanor to effectively interact with all levels within the organization

·         have strong organizational and communication skills

·         have keen attention to detail

·         are computer literate - Microsoft Office Suite and Outlook

*This can be a hybrid role (3 days/week in an office) and can report to any office in the Los Angeles or Orange County area.

 *The hourly rate for this temporary position is up to $35.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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