Financial Counselor II - ORMC Emergency Department Registration en Orlando Health

Financial Counselor II
Facility: ORMC Emergency Department Registration
Location: Orlando, Florida
Type: Variable Full-Time
Shift: 7:00 PM – 7:30 AM or 3:00 PM – 3:30 AM

About Us

Orlando Health Orlando Regional Medical Center (ORMC) has proudly served the Central Florida community for over 100 years. As the flagship hospital of the Orlando Health system and one of the region’s largest tertiary facilities, ORMC is dedicated to providing advanced surgical, medical, rehabilitative, and emergency care.

We are Central Florida’s only Level One Trauma Center, recognized by U.S. News & World Report as a “Best Hospital” and high performing in multiple adult procedures and conditions. Our excellence is further reflected in the 13 Beacon Awards for Excellence awarded to hospital units by the American Association of Critical-Care Nurses.

Position Summary

The Financial Counselor II plays a key role in supporting patients and families by providing financial guidance and assistance throughout the care process. This position ensures patients understand billing and payment responsibilities, while helping create a positive and compassionate experience during a critical time.

Qualifications

Education/Training

• High school diploma or equivalent required.
• Must complete Corporate and Patient Financial Services Orientation programs and annual education requirements.

Licensure/Certification

• None required.

Experience

• Minimum of two (2) years’ experience in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Typing proficiency and at least one (1) year of PC/Windows experience.

Top Reasons to Work at Orlando Health

• Recognized Excellence: Named one of America’s Best-In-State Employers by Forbes.
• Comprehensive Benefits: Free career-growing educational programs and well-being services to support you and your family.
• Immediate Benefits: Enjoy benefits from day one, with flexible options to support work-life balance.

Join Our Team!

If you are passionate about helping others and have the skills to provide exceptional financial counseling, we invite you to apply today and become part of our dedicated Orlando Health team.