Volunteer Engagement Coordinator en GIRL SCOUTS OF MINNESOTA AND WISCON

Description

Who We Are

Girl Scouts River Valleys’ mission is to build girls of courage, confidence, and character who make the world a better place. Our purpose is to boldly lead as an anti-racist organization that uplifts and empowers every girl to know their worth and lead in their world. Our commitment to a girl-led future is unwavering.

Working at Girl Scouts is an opportunity to be you at your best by being a part of a passionate team of professionals dedicated to helping Girl Scouts build their futures.

 Commitment to Equity & Inclusion 

Girl Scouts River Valleys is committed to diversity, equity, inclusion, access, and racial justice, and is working to boldly lead as an anti-racist organization that uplifts and empowers every Girl Scout to know their worth and lead in their world. This means leading not just with words, but with actions. 

Diversity and inclusion have been core values of Girl Scouts since its founding in 1912. Girl Scouts River Valleys and Girl Scouts of the USA value diversity in all its forms and do not discriminate on the basis of race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability, gender, marital status, familial status, veteran status, sexual orientation, gender identification, genetic information, public assistance, local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws.

Learn more about our mission, purpose, and values online at girlscoutsrv.org.

Position Summary

Girl Scouts River Valleys is looking for a Volunteer Engagement Coordinator to help grow, support, and celebrate our incredible community of volunteers. In this role, you’ll recruit, onboard, and coach volunteers while building strong relationships within assigned communities. You’ll also support council-wide initiatives such as membership, product programs, and recruitment, all while promoting inclusivity and applying a DEIARJ lens to everything you do. This is a dynamic, people-focused position where you’ll make a lasting impact by ensuring volunteers feel connected, supported, and empowered to lead.

Ideal Candidate

We are seeking a relationship-builder who is empathetic, creative, and organized, with experience working with volunteers and diverse communities. The ideal candidate is a strong communicator, comfortable navigating conflict with empathy, and skilled at managing multiple priorities in a fast-paced environment. Bilingual skills are a plus, along with proficiency in tools like Microsoft Office, Canva, and Salesforce. If you thrive in flexible, community-centered work, are open to evening and weekend hours, and are excited to contribute to our mission of building girls of courage, confidence, and character, we’d love to have you on our team.

Compensation

At GSRV, we believe that a well-structured compensation package will attract and retain talent. Therefore, we are very competitive with including a compensation package for this position that aligns with like-organizations and positions in the area. This includes: 

• Hiring range - $23.50 - $24.00 hourly; Medical, Dental, and Vision
• HSA/FSA
• Employer Paid STD and LTD Employer Paid Life Insurance 403(B) Plan
• Pet Insurance
• Paid Time Off (PTO)
• 1-Week Winter Break
• 14 Recognized
• Holidays
• Paid FMLA
• Shorten Summer Fridays
• Employee Assistance Program EAP
• Infant-at-Work Program
• Hybrid Workplace
• Affinity Groups

Responsibilities

To be successful, the following are essential duties and responsibilities of this position:
Essential Duties and Responsibilities

• Volunteer Recruitment & Management: Recruit, onboard, support, coach, and appreciate volunteers in assigned communities. 

• Leadership: Build relationships and develop expertise in assigned communities and share insights to support council-wide initiatives.   

• Communication: Maintain regular contact with volunteers via phone, email, virtual meetings, and community events. Adapt to different communication styles, preferences, and cultural differences. 

• Conflict Management: Investigate and mediate conflicts between volunteers, families, and other Girl Scout members with empathy and cultural awareness. 

• Tracking: Monitor recruitment and retention metrics, adjust strategies as needed, and update tracking tools regularly. 

• Collaboration: Understand the needs and opportunities of assigned communities and take appropriate action in conjunction with volunteers and other staff teams. Promote and support council-wide campaigns as assigned. 

• Diversity, Equity, Inclusion, Access, & Racial Justice: Apply a DEIARJ lens to all interactions and projects, helping advance our goal of becoming an anti-racist organization. 

Additional Duties and Responsibilities

• Build and maintain strong working relationships across departments to support organizational goals.
• Actively participate in staff meetings, trainings, and represent the council professionally on social channels.
• Support and embody the council’s commitment to diversity, equity, inclusion, access, racial justice, and anti-racism in all communications.
• Foster a collaborative and productive team environment aligned with Girl Scouts’ mission and values.

Competencies to be Successful at Girl Scouts River Valleys

At GSRV, we believe that when we have competencies to guide us in doing our work, while we commit to our mission and vision, we are successful. You are required to apply these competencies into your day-to-day work.

Team Engagement

Employee demonstrates the practices of having courageous, clear, friendly, and productive conversations with each other and are expected to contribute to building a respectful work environment for everyone.

Communication and Accountability

Employee is able to effectively communicate with others in multiple ways to be successful in completing work and tasks. Employee can articulate thoughts and expresses ideas to others providing valuable and timely information. The employee is driven to accomplish outcomes, deliverables, and communicates proactively about impacts to deadlines and work.

Professional Growth

Employees utilize multiple ways to support growth at GSRV. There is enthusiasm for learning and growing in a diversity of ways and an eagerness to apply knowledge gained in their work and the organization.

Innovation Leading to Impact

Employee contributes ideas and solutions to improve work strategies showing willingness to take thoughtful risks and failing forward, creating new and improved ways of doing things.

Equity Focused

Employee incorporates GSRV’s equity framework and anti-racism guidance document into their work, decision, and actions.

Work Performance

Employee is proactive in working to understand the goals, roles, and responsibilities of their current position based on their job description and their manager’s guidance. Overall, if goals are not met, there are strategies put in place to support outcomes.

Qualifications