Customer Service en MILAMS MARKET

Description

Description
 

As a Customer Service Clerk at Milam’s Markets, you will play a key role in providing exceptional customer service at the front counter of our store. You will ensure efficient and friendly transactions with every customer, contributing to a positive shopping experience.

Essential Duties and Responsibilities

• Assure proper sale and accounting of money orders/lottery during shift.
• Provide fast, efficient, friendly customer service by greeting and thanking all customers and resolving any concerns.
• Brew coffee and prepare beverages.
• Maintain a positive attitude and atmosphere for customers.
• Weigh and scan products accurately.
• Accept payments and provide change as necessary.
• Bag products when required.
• Keep the register area neat and clean.
• Assist in other duties as assigned.
• Perform duties safely and efficiently, adhering to store safety policies.
• Operate cash register accurately to itemize and total purchases.
• Acknowledge and greet customers warmly, maintaining a positive attitude throughout interactions.
• Handle groceries carefully and bag items effectively.
• Collect and process payments by cash or charge according to store policies.
• Manage damaged products and return to stock items per store procedures.
• Resolve customer complaints promptly and involve management when necessary.
• Perform other duties as directed by department heads or management.

Qualifications

Competencies

•  Friendly demeanor with strong customer service skills.
•  Excellent communication and listening skills.
•  Ability to follow directions and work effectively in a team.
•  Attention to detail and accuracy in transactions.

Skills

• Ability to lift up to 50 lbs.
• Proficiency in operating a cash register.
• Capability to stand for extended periods.
• Strong mathematical skills for accurate transactions.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.  Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.