Administration Officer - Emergency in Norwest Private Hospital, Sydney en Healthscope

·         Professional development & training provided in a supportive environment 

·         Casual roles, work alongside our professional team in this varied and dynamic role

·         Onsite parking available and close to shopping centre

Norwest Private Hospital: A Commitment to Patient-Centred Care

At Norwest Private Hospital, we prioritize the needs and well-being of our patients above all else. Our dedicated team comprises highly skilled surgeons, specialist doctors, compassionate nurses, allied health professionals, and efficient support and administration staff. Together, we strive to deliver an exceptional healthcare experience that encompasses every aspect of patient care.

Equipped with cutting-edge technology and advanced robotics, Norwest Private Hospital offers a comprehensive range of surgical, medical, and obstetric services. While we are particularly renowned for our expertise in orthopaedics, neurosurgery, cardiac surgery, and cardiology, we also take pride in being a preferred choice for expecting mothers and growing families, ensuring tailored care throughout their journey.

Nestled in the rapidly evolving North West corridor of Sydney, Norwest Private Hospital is proudly operated by Healthscope, a prominent provider of private healthcare in Australia. With 277 beds, our facility is designed to accommodate high acuity needs, complemented by a fully equipped Emergency Department situated in Bella Vista.

We invite you to experience the dedication and excellence that define patient care at Norwest Private Hospital, where innovation meets compassion in a supportive environment for all.

The Role

Our Emergency Department have new opportunities for experienced administration officers to join our team. Norwest Private Hospital is seeking casual team members with excellent customer service skills to work across a rotating shift roster, with flexible shifts to suit your lifestyle.

Key functions of the role but not limited to include:

·                                   Perform a broad range of administration duties including:

·                                   Manage a busy emergency reception desk

·                                   Answer and redirect calls

·                                   Prepare admission paperwork

·                                   Conduct follow up requests

·                                   Maintain accurate and effective record management systems including preparation of medical records

·                                   Perform Health Fund Checks as required

·                                   Manage the collection of excesses/co payments

·                                   Coordinate with staff from other departments

·                                   Complete other clerical tasks such as data entry

What you’ll need to succeed

To be successful in your application, you will:

·                                   Have a friendly and customer service focused attitude with demonstrable experience

·                                   Commit to our Safe Values

·                                   Sound computer literacy skills

·                                   Be comfortable with a competing priorities

·                                   Be available to participate in rotating shifts across 7 days, including Day, Afternoon and Night shifts and alternate weekends. 

·                                   Availability to work 3 shifts per week on an ongoing basis.

·                                   Previous experience in an administrative role - desirable

Why Healthscope?

When you join Healthscope, you become part of our Community of Care.  Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

·                                   Flexibility to work across one or multiple hospitals across our network.

·                                   Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

Applications close: 3 October 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected]

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.