Administrative Assistant - JOB ID# 13620 en Capitol Region Education Council

JOB DESCRIPTION
Since 1966, the Capitol Region Education Council (CREC) has been dedicated to providing innovative, high-quality, and cost-effective educational programs and services to meet the diverse needs of children and adults in Greater Hartford. Serving 33 member districts and reaching additional communities statewide, CREC supports approximately 12,000 students annually through more than 120 educational programs. Our offerings include professional learning and coaching for educators, specialized programming for students with diverse needs, and PreK-12 education across 16 interdistrict magnet schools. Additionally, CREC provides school construction, operations, and cooperative business services, while also delivering programs that help adults build real, job-ready skills.

POSITION SUMMARY: 
The Administrative Assistant provides comprehensive administrative support and plays a critical role in ensuring smooth day-to-day operations, supporting department initiatives, and maintaining effective communication with internal and external stakeholders. 

ESSENTIAL DUTIES and RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITY: 

This position has no supervisory responsibilities.

COMPETENCIES:  

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Project Coordination - Coordinates projects; Communicates changes and progress; Assists with completing projects on time and budget; 

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Written and Oral Communication - Writes and speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from two-year college or technical school, or two years related experience and/or training, or equivalent combination of education and experience.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Drive), with the ability to create, edit, and manage documents, spreadsheets, and presentations efficiently.

• Bilingual preferred.

TRAVEL REQUIREMENTS

Limited travel to and from meetings may be required (occasionally, less than 10%)

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Standing (occasionally, less than 1/3) 

• Walking (frequently, 1/3 – 2/3)

• Sitting (continually, more than 2/3)

• Reach with hands and arms (occasionally, less than 1/3)

• Climbing or balancing (occasionally, less than 1/3)

• Lifting up to 10 lbs. (occasionally, less than 1/3)

• Carrying up to 10 lbs. (occasionally, less than 1/3)

• Moderate Noise 

WHAT’S IN IT FOR YOU? 

• Group Health Insurance Plans

• Basic & Supplemental Life Insurance

• Long Term Disability & Short Term Disability options

• 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable

• Flexible Spending Account Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)

• Comprehensive benefit time package

• Employee Assistance Program

• Bereavement time & Religious Holidays

• Credit Union Access

• Tuition Reimbursement Program

• Employee Network Groups 

• Access to professional learning opportunities with two fully paid courses through CREC University each year, empowering you to expand your skills and advance your career!

• Benefit from our exclusive partnership with Springfield College, offering a 15% discount on tuition for next-level degree programs to support your academic and career aspirations!

Based on terms and conditions during your employment, specific to your job classification and collective bargaining agreement.

DIVERSITY, EQUITY, & INCLUSION STATEMENT: 

CREC strives to understand and confront the symptoms and causes of racism and prejudice—ranging from biases to aggressions to discriminatory policies, practices, and traditions—that harm people from systemically marginalized groups or that benefit privileged groups. CREC staff and students acknowledge and respect people of all identifiers, such as race, socioeconomic status, gender identity and expression, education, age, ability, ethnicity, culture, sexual orientation, language, nationality, religion, and veteran status.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


To access the job description and salary range document, please click https://www.crec.org/careers/jobs.php