Grand Buffet - Food Server en Grand Sierra Resort and Casino

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

·         Take beverage and food orders from restaurant guests and input orders into POS system.

·         Deliver orders following required standards for the position.

·         Prepare tableside items (if applicable) and anticipate guest’s needs.

·         Complete all side work including but not limited to wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, etc. to prepare tables and stations. Breakdown stations, carts and tables close of restaurants.

·         Explain menu to the guests and answer any questions they may have.

·         Memorize the menu and specials to recommend dishes and beverage pairings.

·         Always check on quality of food and service to ensure excellent guest service.

·         Provide timely table maintenance to ensure inviting dining experience for guests.

·         Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food, etc.

·         Assist the management and host team to set up and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant.

·         Adhere to company established SOPs in regard to paperwork, cash, and auditing.

·         Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

·         Knowledge of and ability to identify menu products.

·         Superior knowledge of applicable laws and regulations in regard to alcohol service.

·         Must be able to work in a team environment.

·         Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.

·         Knowledge of the dish room, including separating silverware, dishes & glassware appropriately

·         Candidate must be able to communicate in English, both in written and oral form.

·         Ability of simple reading, math, writing and task completion skills is required.

·         Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.

·         Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.

·         Must be a minimum of 21 years of age.

CERTIFICATES AND LICENSES

·         Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

EDUCATION and/or EXPERIENCE

·         Previous restaurant server experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

·         While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.

·         Must be able to push/pull and lift/carry 50lbs or less frequently.

·         The team members will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.

·         Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.

·         The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

·         Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.

·         The noise level in the work environment is usually moderate.

·         Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.

·         Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.