Healthy Communities Specialist - Dental en undefined

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week 

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate! 

The Dental Healthy Communities Specialist will perform a variety of customer service, clerical, and office assistance tasks including data entry associated with the dental community program clinical and fixed clinics. 

Primary Responsibilities:

• Processes dental consent forms including but not limited to data entry of demographics, verification of insurance in NC Tracks and scanning all items into IdentalSoft
• Performs administrative functions within the Community Portable Dental Clinic including but not limited to on-site setup, moving dental equipment, review of schedule with nurse or designee 
• Completes administrative functions associate with community screenings and/or data collection including but not limited to follow up on positive findings 
• Assists in putting together screening totes, toothbrush bags and educational materials for community events 
• Provides oral hygiene instruction, education and participates in activities at community events (e.g., pre-schools) 
• Maintains dental appointment schedule within specific scheduling guidelines
• Maintains working knowledge of NC Medicaid, NC Tracks, Dentrix Enterprise, Dexis Imaging, Lighthouse and common insurance plans to assure accurate communication with patients 

Education/Experience: Graduation from high school or equivalent. 

Knowledge, Skills & Abilities: 

• Thorough knowledge of standard office practices, procedures, and office assistance techniques 
• Knowledge of business English, spelling and arithmetic 
• General knowledge of dental facility resources 
• Knowledge of the communities served and understanding of recommendations and guidelines of oral health care for infants, children, and adults and special needs clients 
• Ability to follow and apply policies and procedures 
• Must have excellent verbal and written communications skills 
• Ability to maintain effective working relationships with clients, community partners, school administrative staff, nurses and the general public 

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.