- Junior
- Oficina en Houston
Key Responsibilities
Provide one-on-one support for resume development, interview preparation, and online job applications
Identify and refer customers to job opportunities that match their skills, experience, and goals using WorkInTexas and other tools
Guide customers through the application, interview, and placement process; follow up with customers and employers to assess referral outcomes
Conduct skills assessments and deliver relevant labor market information to inform job search strategies
Facilitate job search workshops, hiring events, and group activities to connect job seekers with employers
Support individuals not enrolled in intensive services
Accurately document all services, referrals, and outcomes in WorkInTexas in a timely manner
Qualifications
Two years of work experience combining elements of training, counseling, case management, or other services
Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Experience in recruiting or marketing services is preferred
Case management experience and the ability to read and interpret policies and procedures
Experience in Workforce development
Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook);
Ability to meet and/or exceed set goals and objectives;
Excellent interpersonal, customer service, organizational skills, and communication skills, both oral and written, required
Exceptional time management skills to meet deadlines and work under pressure
Excellent verbal and written communication skills
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