Off Premise Sales Representative en Tryon

Job purpose

As an Off Premise Sales Representative at Tryon, you’re not just selling bottles. You’re building lasting relationships and championing the craft behind every beer and wine we distribute. Representing our portfolio in retail chains and club stores, you’ll use your sales know-how and merchandising skills to grow both our footprint and the presence of these exceptional brands. With a passion for craft and a commitment to partnership, you'll be a key part of how we bring great products to the shelves.

Duties and responsibilities

• Service accounts based on a prescribed cadence in the My Day platform
• Follow proper store sign-in policies and provide updates to managers and receivers at each call point
• Troubleshoot customer issues and provide prompt resolution
• Merchandise retail accounts to ensure shelves and cold boxes are fully stocked and visually appealing
• Build and maintain branded displays that support sales goals and seasonal programs
• Rotate beer to ensure freshness and remove or repair damaged products as needed
• Dust bottles, check signage and pricing for accuracy, and ensure organized backstock areas
• Write and enter customer orders for upcoming deliveries within required timeframes
• Process and communicate credits promptly and accurately when applicable
• Maintain clear communication with buyers regarding pricing, delivery schedules, and potential delays
• Conduct regular presentations to buyers featuring goal items, new products, and promotional programs
• Host or participate in at least one in-store tasting or aisle event per month
• Deliver product to accounts when needed to support service levels
• Educate buyers and store staff on our portfolio, focusing on product knowledge and brand stories
• Attend all required sales meetings and training sessions

Qualifications

REQUIRED

Must be 21 or older

Valid driver’s license

Clean driving record

Excellent customer service skills

Outstanding verbal and written communication skills

Ability to multi-task effectively

Team player who works well under minimal supervision

Knowledge of safe work practices

Preferred

High School Diploma or GED

Previous sales, merchandising, or pull-up experience

Previous food service or distribution experience

Intimate knowledge of wine, beer and the Tryon portfolio

Proficient in MS Word, Excel and PowerPoint

Previous experience using ERP systems (Encompass preferred)

Working conditions

This position requires the use of a personal vehicle to call on customers.

Work will primarily take place in the assigned territory within the designated market.

Significant daily travel within the territory.

Physical requirements

Continuous standing, walking, and use of fine and gross motor skills (including but not limited to driving, bending, twisting, and reaching)

Frequent lifting with occasional kneeling, climbing, and squatting

Ability to safely complete 15 or more loads per hour, requiring lifting of up to 30 lbs.

Ability to safely complete up to 15 loads per hour, requiring lifting of up to 75 lbs.