Supply Chain Lead en American Furniture Warehouse Co

Department: Buying

Shift: Various shifts (Salaried) 

Reports to: Supply Chain Manager

Job Summary:

As a Supply Chain Lead, you will oversee the efficient flow of inbound furniture shipments from suppliers to our distribution centers and retail stores in Colorado, Arizona, and Texas, under the direction of the Supply Chain Manager. This role centers on coordinating shipment schedules with carriers, modifying shipment destinations to minimize transfers between our eight distribution centers, and ensuring products arrive at the correct locations on time. You will monitor shipment performance, resolve transportation challenges, and work closely with suppliers and logistics partners to optimize the supply chain. The ideal candidate has a strong background in retail logistics and transportation management, with a proven ability to streamline distribution flows and improve operational efficiency across multiple locations.

Duties/Responsibilities:

Typical duties include but are not limited to:

Shipping and Logistics Management

• Plan, schedule, and track shipments of furniture products from suppliers and distribution centers to retail locations and customers.
• Coordinate with transportation partners to secure delivery appointments that meet ship windows and warehouse restocking requirements.
• Proactively address delays and delivery exceptions with carriers and vendors.
• Reconcile Purchase Order acknowledgments between EDI and ERP.
• Coordinate inbound shipments with receiving teams to minimize stockouts and back orders.

Data Analysis and Reporting

• Monitor inventory/logistics KPIs, including turnover rates, and on-time shipping performance.
• Prepare weekly reports highlighting inventory status, stock coverage, and shipping performance.

Cross-functional Collaboration

• Act as the main contact for suppliers and logistics providers regarding shipping schedules and inventory flow.

Compensation Package: 

Pay rate: Pay Grade G $60k-$80k annually. 

Supervision Given and Received:

This position has no supervision responsibilities. This position is supervised and directly reports to the Supply Chain Manager.  

Required Skills/Abilities: 

• Advanced knowledge of logistics, supply chain management, importing, tariffs, customs, etc. 
• Must be able to speak knowledgeably about all major logistics and import issues facing American Furniture Warehouse
• Strong attention to detail
• Tolerance for variability and high work volume
• Ability to thrive under pressure
• Ability to handle multiple projects, with varying deadlines at once
• Aptitude to learn new processes and procedures

• Excellent verbal and written communication skills. 

• Sense of ownership and pride in your performance and its impact on AFW’s success
• Strategic planning, critical thinking, and problem-solving skills

• Excellent interpersonal and customer service skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to lead team meetings and motivate others

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Ability to function well in a high-paced and at times stressful environment.

Personal Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Ability to analyze, collect and research data and read reports, fierce attention to detail.

• Attention to Detail: Ensures shipping and inventory records are precise and updated in real time.
• Customer Focus: Balances operational efficiency with exceptional customer delivery experiences.
• Collaboration: Builds relationships across departments and with external logistics partners.
• Adaptability: Responds quickly to changes in supply chain conditions and evolving business priorities.

• Mathematical Skills -Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Teamwork – Balances team and individual responsibilities; contributes to building positive team spirit; supports everyone’s efforts to succeed.

• Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition.

• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; remains open to others & ideas and tries new things.

• Organizational Support – Follows policies and procedures; supports AFW’s goals and values.

• Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

• Problem Solving – Identifies and resolves problems in a timely manner; works well in group problem solving situations; has a cooperative spirit; ability and authority to plan work, meet deadlines and coordinate time sensitive activities across personnel in multiple departments.

• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.

• Safety and Security – Observes safety and security procedures and initiatives.

• Attendance/Punctuality – Is consistently at work and on time. Must be available to and work more than standard hours when necessary. 

Computer Skills: 

Ability to navigate multiple computer systems, type 35+ wpm, advanced familiarity with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.), advanced internet research skills, and advanced experience with Enterprise Resource Planning (ERP) software preferred. STORIS experience preferred. 

Certificates and Licenses: 

Certifications and licenses related to logistics, inventory management, and customs are preferred. APICS/ASCM certification preferred. 

Education and Experience:

Four-year college or university program degree with a focus on Supply Chain Management/Operations or Business Management; or four years related experience and/or training; or equivalent combination of education and experience could be considered.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift 15 to 50 pounds at times. 
• Must be able to access and navigate each department at various facilities. 
• Ability to operate a motor vehicle. 

• Requires the ability to maneuver in confined and at times congested areas. 

• Requires the ability to sit, stand, walk, stoop, & bend for 8 a day.

• Requires constant use of arms, hands, fingers, eyes, legs, and back. 

American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Affirmative Action Employer M/F/D/V.

A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.

Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!