Navigator - Generalist en Hilltop Community Resources

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for supporting parents and their children, preventing out-of-home placement or current placement disruption.  Depending on assigned role, utilizes the Strengthening Families Protective Factors Framework and a variety of evidence-based practices to help families navigate the resources needed to become healthy, stable and safe. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Become trained and/or certified in multiple Hilltop Programs, curriculum or Practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines. Adhering to multiple program expectations.

2. Providing excellent customer service to support a variety of Hilltop programs. Demonstrating ability to switch between tasks and programs to meet the immediate staffing needs across multiple programs.

3. Make initial contact with participant, present available services and provide referrals and/or concrete support through one-on-one meetings, home visits, and/or phone contact.

4. Supporting Hilltop Navigators in program administration. Actively participate in outreach/events for participants and collaborate with relevant agencies. Supporting business needs of Community Programs.

5. Administer all required assessments and screenings with participants.

6. Enter and maintain accurate and timely data as required by assigned programs.

7. Refer participants to external services and resources when the needs are outside the scope of Navigator’s professional training.

8. Collaborate with relevant agencies and Hilltop programs to assist participants.

9. May share “lived” experience with participants by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.

10. Additional specific essential functions are outlined in job description addendum.

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring. 

EDUCATION & EXPERIENCE

Two years of college or equivalent related work experience; or equivalent combination of education and experience.

CERTIFICATES, LICENSES & REGISTRATIONS

• CPR Certificate/First Aid Certificate (preferred)
• Certificate from Crisis Prevention Institute (CPI) Training (preferred)
• Valid Colorado Driver’s License
• Proof of current automobile insurance

Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 11/01/2025.

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Influenza Vaccination (recommended)
• Any other required vaccination

Perks and Benefits to Sweeten the Pot:

• Competitive Pay and Benefits
• The starting wage range for this role is $22.00 to $23.10 per hour.
• Check out our full benefits package here: https://hilltoppers.htop.org/wp-content/uploads/sites/107/2025/06/Benefit-Guide-FINAL-2024-2025_6.2.2025_Compressed.pdf
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is full-time schedule of Monday-Friday 8:00am-5:00pm. Evening and weekend hours may be needed occasionally.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others