Area Director of Human Resources - Crystal City Complex - Crowne Plaza Crytal City and Holiday Inn National Airport en Bfsaulhotels

Do you have a passion for hospitality? Do you strive to make a difference in the lives of others? Consider yourself a creative genius when it comes to finding new ways to recruit people or keep a team engaged? We have just the position for you in our Crystal City Complex for the full-service Crowne Plaza Crytal City and Holiday Inn National Airport hotels. We are currently seeking a phenomenal leader to become our Area Director of Human Resources. The ideal candidate will possess an unmatched dedication to making a difference for our internal guests and our team members. You will develop strategies to attract and retain top talent that will exceed our guest expectations and support B. F. Saul Company Hospitality Group’s One Team philosophy. If you enjoy being an integral member of a cohesive team, have a winning personality, and a strong HR generalist, this opportunity was created with you in mind. As the Area Director Human Resources, you will be responsible for completing the following responsibilities while displaying a high degree of business acumen, analytical capability and an ability to adapt to continuous change. This position is responsible for overseeing the human resource function for the property.  Provides a wide variety of HR generalist services. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. 

Responsibilities:

Responsibilities:

Provide for impartial treatment to all employee's through proper personnel practices and employment policies throughout organization.

Ensure recruitment of the most qualified exempt applicants through proper administration of the employment function.  This includes knowledge of pre-employment laws such as EEO/AAP/ADA/Immigration.

Maintains a professional and ethical image for all staff members within the organization.

Protect the "owners" from any employee litigation.

Provides the tools to ensure team member satisfaction through training, such as orientation, technical skills training, management development training and interpersonal skills training.

Directs and administers employee relations to facilitate employee morale.

Directs wage and salary program to attract and retain qualified personnel at designated properties.

Function as a key member of the company’s management team.

Performance Standards: The effectiveness of the Area Director of Human Resources will be measured by the achievement of the following goals

Meet planned employee turnover goals as stated in Mission Statement from prior year and measured by Turn-over Report at designated hotel(s).

The timely achievement of specific action plans detailed in Annual Goals and Actions Worksheet.

Effective implementation of company HR policy and procedures at designated properties as measured by the Performance Appraisal system.

Written reports including regional responsibilities, benefits, compensation, employment, employee relations, Training, and Miscellaneous.

Keep designated hotel in compliance with all EEO/AAP/ADA/FMLA/INS/OSHA, Etc.  regulations.

Guest Satisfaction

Assist in the enhancement or revenue achievement and raising quality survey scores by following effective selection, orientation and training practices.

Improve quality and service scores by ensuring prescribed training procedures are followed at each property.

Assist in the development and implementation of incentive programs for team members that reinforce guest satisfaction and product quality.

Leadership/Employees

Interview prospective exempt employees at designated hotels.

Direct orientation process for new team members at designated hotels.

Improve team member communications by proper use of "Interaction Management" and formal counseling and progressive disciplinary procedures.

Ensure that all policies are applied fairly and consistently to all team members.

Ensure all team members receive their appropriate skills training.

Operational

Comply with recruitment costs by following proper selection procedures.

Oversee appraisal process which will be a tool for improving morale and productivity.

Ensure compliance to all government regulations Federal and state - unemployment, FMLA, ADA, Insurance, EEO-1 Report, OSHA log, and mandated posters.

Review and implement the company standards, policies and procedures communicated through the "Action Bulletin".

Participate in appropriate company and franchise training and certification processes.

Appropriately manage/monitor unemployment compensation in conjunction with third party representation.  Manage worker's compensation cases.

Provide training, advice and guidance to management staff on employee relations issues.

Approve and review all terminations, conduct, exit interviews and arbitrate management complaints.

Investigate and respond appropriately to all discrimination complaints.

Oversees OSHA recordkeeping.

Manage all aspects of HR administration calendar.

Sales and Marketing

Champion merchandising of benefits.

Maintain community visibility through participation in job fairs, professional organizations.

Financial

Ensure survey completion.  Assist with recommendation to remain competitive in appropriate markets.

Ensure budget adherence in area of benefits, training, recruitment and employee relations.

Other

Other special assignments as requested by General Manager and Corporate Human Resources Department.

Actively participate in corporate sponsored programs.

Required Skills and Experience:

Bachelor’s Degree in Human Resources or related field or equivalent experience required. Masters degree a plus.

SHRM-CP, SHRM-SCP, PHR or SPHR preferred.

Three+ years of Hotel Human Resource experience required.

Strong preference for experience in a hospitality or service industry.

Must have strong organizational & communication skills, and a professional presence.

Must have a solid business focus in addition to effective interpersonal skills.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

Benefits

Well-Being Benefits:

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

Vacation Policy

Long Term Planning:

401(k) Retirement Program

Paid Life Insurance

Tuition Reimbursement

Team Member Programs:

Our Big 3 Mission Statement Leaders of the Month/Year

Annual Performance Appraisals and Wage Increase Opportunities

Annual Team Member Banquets

Annual Team Member Engagement Survey

Discounted Room Rates for Team Members, Family and Friends

Complimentary Room Stays

Incentive Eligible

Weekly Pay

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