Credit Control Project Team Leader en Daisy Communications

We are the UK’s #1 independent provider of voice, connectivity, mobile, phone system and cloud services.

We help c. 84,000 direct customers – businesses of all sizes and across almost every sector – connect better with their customers, suppliers and teams.

We combine straightforward solutions, including fibre broadband, mobile tariffs and phone systems, with friendly, helpful people to support businesses with their communications needs, now and as they grow. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers.

Salary: £31,000

Location: Nelson

Working Hours: Monday to Friday 08:30/09:00 - 17:00/17:30 (37.5 hours)

• To drive system and process improvement.
• To work along side internal teams to ensure integration of any acquistions into collection systems.
• Working knowledge of DD systems and Collections.
• To help ensure all allocations are complete to ensure aged debt minimised.
• To help manage the Credit team to a high standard, workload to be appropriately distributed, maximise cash collections and minimise aged debt.
• Provide leadership within the team, supporting and coaching to ensure each team member received the required support.
• Attend regular meetings with Manager to review ageing and allocations.
• Building, strengthening, and improving customer relationships within the Credit Team.
• Conduct regular meetings and periodic formal PDR’s with each member of the Credit Team.
• Ad hoc related tasks as required by Credit Manager or any other member of the Senior Management Team. 
• Ability to handle multiple tasks and prioritise workload in a target driven environment.
• At all times demonstrate confidentiality, conscientiousness, and trustworthiness.

• Excellent written, verbal and numerical skills
• Working knowledge of Microsoft Excel
• Pro-active attitude to account management
• Knowledge of Collections and DD compliance.
• Excellent follow-up skills and a positive attitude at all times
• Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment
• A high energy level with creative problem solving abilities

What are the benefits of working at Daisy?

Here’s what we offer:
🌴 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
🎉 An extra day off on your birthday or if you're getting married
💰 £500 referral bonus – bring great people, get rewarded!
📈 Professional development – training and support to help you grow
👓 Eye care vouchers and discounted Medicash membership for healthcare savings
📱 Sim deals for you and your family/friends
🛍 Exclusive discounts and savings at over 1,200 retailers