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Associate Customer Solutions Engineer en Sysdig

Sysdig · Nashville, Estados Unidos De América · Hybrid

$73,200.00  -  $91,500.00

Kubernetes Container Platforms

DevOps Automation Tools

Cloud

Cloud Security

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At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.


At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

What you will do
  • Reporting to the Director of Customer Success, you will assist as a technical resource on the Sysdig Platform while learning from senior team members.
  • Develop connections with customer teams and technical users to understand their needs.
  • Help map Sysdig capabilities to customer goals and assist with basic deployment, configuration, and troubleshooting.
  • Shadow and participate in customer workshops to learn best practices for adoption and usage.
  • Collect customer feedback and work with internal teams (Customer Success, Sales, Support) to improve the Sysdig product experience.


    • What you will bring with you
  • Bachelor's degree in Computer Information Systems (CIS), Management Information Systems (MIS), Cybersecurity, Computer Science, or a related field.
  • Experience with cloud computing, containers, and modern IT infrastructure; exposure to Linux and willingness to learn Kubernetes.Interest in scripting, APIs, automation tools, and learning cybersecurity fundamentals.
  • Strong troubleshooting mindset with eagerness to develop new technical skills.
  • Clear communicator who enjoys working directly with customers.
  • Bonus Skills – Familiarity with Prometheus, monitoring, or DevOps/security concepts.


    • What we look for
  • Early career technologists who are curious, collaborative, with an interest to stay up to date with industry trends
  • Passion for cybersecurity and solving real-world cloud security problems.
  • Willingness to grow technical depth in areas like Kubernetes, cloud platforms, monitoring, and security.
  • A team player who succeeds in an environment of mentorship and knowledge-sharing.
  • Ability to work onsite at customer's office in Nashville at least 1-2 days a week


    • When you join Sysdig, you can expect:
  • Extra days off to prioritize your well-being
  • 401(k) Retirement Savings Plan with a 3% company match
  • Maternity and Parental Leave
  • Mental health support for you and your family through the Modern Health app
  • Full health benefits package for you and your family


    • The U.S. annual salary range for this full-time position is between $73,200 and $91,500 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

    We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

    Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

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