General Office Assistant 5-E7 Record Sales Section (RSS) en State of Michigan, MI

About the Department

 

POSITION DUTIES - The incumbent functions as a customer service representative, responding to questions from customers and processing requests from individuals, companies, and governmental agencies for information pertaining to driver and/or vehicle records.  This position also retrieves record information from various media stored throughout the building.  Employees in the Record Sales Unit have extensive customer contact through mail, telephone, and lobby coverage.

This employee will also be cross-trained and will perform General Office Assistant duties for the Office of Business and Internal Services, to provide backup assistance during times of heavy business volume or to cover employee absences.   These areas may include IRP (International Registration Plan), RBM (Renewal By Mail), and UCC (Uniform Commercial Code).

Position Description - General Office Assistant 5-E7

APPOINTMENT TYPE/BENEFITS - This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.

MDOSJOBS

Position Duties

Education
Educational level typically acquired through completion of high school.

Experience
General Office Assistant 5 - No specific type or amount of experience is required.

General Office Assistant 6 - One year of administrative support experience.

General Office Assistant E7 - Two years of administrative support experience, including one year equivalent to the intermediate level.

Other Qualifications

The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.)  with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration. 

You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.

SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.  
 
As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions.  This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment.  The following documents may be used to verify proof of citizenship*:
 

• Original certified birth certificate issued by a government unit in the U.S. or U.S. territory
• Valid, unexpired U.S. passport
• Certificate of Citizenship (N-560, or N-561)
• Certificate of Naturalization (N-550, N-570 or N-578)

*Note:  Photo identification must be provided.  The current legal name and date of birth on the citizenship and identity documents should match.  Spelling needs to match exactly. Date of birth needs to be an exact match.  If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).  

View the job specification at: http://www.michigan.gov/documents/GeneralOfficeAssistant_12692_7.pdf

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