Demand Planning Manager en Hoshizaki America, Inc.

SUMMARY

This role is responsible for developing and managing the demand planning process to ensure accurate forecasting, efficient inventory management, and alignment between supply and demand. The ideal candidate will play a key role in supporting production planning, sales, and inventory strategies to drive operational excellence and customer satisfaction.

KEY PERFORMANCE INDICATORS (KPIs)

• Forecast accuracy
• Identification of methods and processes to continuously increase the forecast accuracy
• Execution of forecast accuracy methods and processes

ESSENTIAL FUNCTIONS

• Develop and maintain accurate short- and long-term demand forecasts using historical sales data, market trends, and collaboration with sales, marketing, and finance teams.
• Lead the monthly Sales & Operations Planning (S&OP) process, aligning demand forecasts with supply capabilities and business goals.
• Monitor forecast accuracy and key performance indicators (KPIs); implement continuous improvements to enhance forecasting reliability.
• Collaborate with inventory management and production planning teams to balance supply and demand while minimizing excess and obsolete inventory
• Analyze demand trends and seasonal patterns to support production schedules and inventory strategies.
• Manage product lifecycle planning, including new product introductions, phase-outs, and promotions.
• Communicate forecast insights and risks to internal stakeholders, ensuring cross-functional alignment.
• Utilize ERP and demand planning systems (e.g., SAP, Oracle, or other) to manage forecasting data and reporting.
• Provide leadership, coaching, and mentorship to any assigned demand planning or forecasting analysts.
• Support company initiatives related to cost reduction, lead-time improvement, and service level enhancement.