Museum Security Guide en Museum of Contemporary Art
Museum of Contemporary Art · Toronto, Canadá · Onsite
- Junior
- Oficina en Toronto
Position Summary
Posted on: September 19, 2025
Closing on: September 25. 2025
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Director of Operations & HR
Start date: October 6, 2025
Salary: $24.89 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Benefits
This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.
Posted on: September 19, 2025
Closing on: September 25. 2025
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Director of Operations & HR
Start date: October 6, 2025
Salary: $24.89 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Benefits
This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.
Key Responsibilities
- Provide consistent monitoring of artworks, visitors, staff, and museum property, ensuring their safety from damage
- Greet and welcome all visitors to MOCA, and be available to answer questions throughout the museum
- Stay current with the daily schedule of events, informing visitors as needed
- Enforce security and safety procedures and protocols in all public spaces of the museum
- Answering visitor questions concerning exhibits, wayfinding, and facilities
- Become an expert in MOCA’s programmes, the museum building and its place in the Junction Triangle neighbourhood and cultural community
- When assigned, circulate the museum and support busier floors
- Detect and respond to potential interference of artwork, report damage or change in condition of spaces/ art objects immediately
- Ensure visitors are following museum rules
- Keep the Visitor Services Supervisor up to date on floor activities, so they can complete reports accurately
- Manage traffic and visitor wayfinding within the museums
- Provide support during museum events, venue rentals, including weekends and holidays
- Undertake other duties as assigned by the Visitor Services Supervisor
Skills, Knowledge and Expertise
Must-haves
- Minimum 1–2 years of experience in security, visitor services, or a related role
- High school diploma or GED equivalent
- Must be able to work regular weekends, evenings, holidays and special events
- Must have the ability to be both friendly and commanding in communication
- Excellent observational skills and attention to detail
- Ability to work independently
- Ability to interact effectively with a diverse range of individuals
- Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly
Nice-to-haves
- Conflict resolution/de-escalation and anti-oppression training
- First aid certification
Benefits
- Attractions Ontario Benefits
- Toronto Attractions Council Benefits
- Ontario Living Wage Network Employer
