QUALITY ASSURANCE SPECIALIST en Annandale Village
Annandale Village · Suwanee, Estados Unidos De América · Onsite
- Professional
- Oficina en Suwanee
Welcome to Annandale Village – Where Happiness Works
Annandale Village is a one-of-a-kind nonprofit community in Suwanee, GA, where we proudly serve adults with developmental disability and acquired brain injuries. We are a true community where our residents, known as Villagers, are supported in living with dignity, purpose, and independence.
We’re the only nonprofit in the southeast offering a full continuum of care for the people we serve. Our 55-acre campus includes:
- Two assisted living buildings serving 33 Villagers
- Eight Personal Care Homes (independent, semi-independent, and cottages) serving up to 100 Villagers
- A 32-bed skilled nursing facility—the only one in Georgia dedicated solely to adults with developmental disabilities
- A Medicaid waiver day program with approximately 33 participants
- A community-based independent living program, All In, currently serving 26 individuals
Annandale Village is synonymous with home. We’re a place where Villagers and our employees alike find community, stability, and meaning.
Why Work With Us?
At Annandale Village, you’re not just filling a role—you’re joining a mission. Our team is made up of passionate, dedicated individuals who care deeply about the people we serve. Whether you're in direct care, nursing, administration, or support services, your work makes a lasting difference in someone’s life.
We offer:
- A supportive, mission-driven culture
- Strong onboarding and ongoing training
- Opportunities for professional development
- A workplace where you’re valued and appreciated
What Else Is Included at Annandale?
Along with your base wage, you receive:
- Health, dental & vision insurance
- Free meal during your shift
- PTO (Paid time off)
- 403(b) Retirement Plan → With a 3% employer match
- Training & growth opportunities
- Employee Recognition programs and team appreciation events
- Holiday Premium Pay
- For hourly employees: double time for major holidays worked
- For hourly employees: time-and-a-half on select days that matter to our residents and families—like Easter, Mother’s Day, and Father’s Day
- Annual pay increases based on performance
Come grow with us – and learn why Happiness Works Here!
Department | Quality, Risk Management, or Compliance |
Reports to | Compliance Director |
Reporting to this position | None |
Position Purpose | Provides Program support through monitoring, data collection, and quality improvement activities. |
Required Qualifications
Minimum requirements include the following:
A combination of a college degree and at least 3 years’ experience with quality assurance auditing, written plans of correction, plan monitoring, and reporting. Good organizational skills and the ability to work with diverse populations. Must have strong computer skills, including proficiency in Microsoft Office, including Word, Excel, PowerPoint, Publisher and Outlook. Must be at least 21 years of age, have a valid Class C Georgia Driver’s License, proof of vehicle insurance, and meet company policy regarding MVR requirements. Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting. Must undergo and pass a drug screening and screening for Tuberculosis.
Essential Duties and Responsibilities
- Serves as Data System Administrator and provides oversite of all physical and electronic resident data. This includes serving as a super user of the Electronic Health Record system.
- Manages the organization's policy and procedure management system.
- Develops and maintains resident-related data collection tools and quality metrics reports. Creates reports and trains team members.
- Conducts routine audits of physical and electronic resident data. Supports the development and implementation of Plans of Correction.
- Maintains physical document storage organization and filing system.
- Oversite of Annandale’s resident record retention policy and protocol.
- Collaborates with Program Administrators and Directors of Nursing to obtain medical records from outside providers and hospitals for all residents.
- Performs required and pertinent information upload into the appropriate data system.
- Collaborates with the admissions team to obtain all necessary documents for perspective residents prior to admissions date.
- Acting HIPAA compliance officer for the Skilled Nursing Facility as well as overseeing privacy for all levels of care and programs.
- Oversees resident information request process. Fulfills requests for information according to guidelines, laws, and regulations based on level of care.
- Supports all levels of care during inspections, audits, by locating and organizing requested documentation and records.
- Prepare documentation packages for Additional Documentation Requests from Medicare and other insurance providers. Assist the Accounting office in gathering supplemental documentation to formulate appeals.
- Assist with the preparation of documentation for prior authorizations for nursing home residents.
- Participates in various compliance/corporate integrity projects on campus as needed.
- Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service needs of the Annandale Villagers.
Personal Skills and Traits Desired/ Physical Requirements
- Committed to compliant and ethical behavior with no propensity to engage in criminal, civil, and administrative violations.
- Trustworthy, professional, and competent with high level of integrity.
- Effective verbal and written communication skills and ability to exercise judgement.
- Strong listening skills and ability to deal with conflict with professionalism and courtesy.
- Intermediate computer skills, including ability to create documents in various programs (Word, Excel, Publisher, PowerPoint, Adobe).
- Ability to read, write, speak and understand the English language.
- Ability to see, with or without assistive devices, to perform assigned duties.
- Ability to work beyond normal working hours and on weekends and holidays when necessary.
- Mathematical and numerical skills.
- Organizational skills.
- Positive interpersonal relationship skills, including with persons of all ages and cultures.
- Extensive knowledge of relevant regulations and standards of care.
- Ability to walk, stand, sit, bend, and stoop for extended periods of time.
- Dexterity of hands and fingers to operate electronic computer/equipment.
- Ability to lift, move, push or pull a minimum of 25 pounds.
F/T Mon-Fri (flexibility in hours) Solicitar ahora
