Human Resources Coordinator en ODW Logistics

 ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services includes supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

POSITION SUMMARY

The HR People Center Coordinator is a Tier 1/Tier 2 Shared Services role providing consultative support for associates, HR partners, and leadership on HR processes including relations, benefits, systems, pay, and onboarding of new associates. The HR Coordinator is a subject matter expert on “how-tos” for HR processes and technology platforms offering solutions to transactional & process problems. We are open to this position reporting out of Columbus, OH or Hamilton, OH.

ESSENTIAL RESPONSIBILITIES  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Acts as a direct line of support to associates, HR partners, or leaders by responding to and resolving issues over the phone, text, email, or directly; escalating to HR People Center Leader Manager or COEs as appropriate. 
2. Responsible for managing and triaging the centralized HR mailbox and phone system. 
3. Maintains certain HR administrative processes including but not limited to: timecards, attendance points, time off requests, leave, light associate relations, associate verification, document management, etc. 
4. Provides additional support, as defined, for all HR systems eg, coding for time keeping, approval process, onboarding, data auditing, etc.
5. Utilizes tools and systems to continuously monitor and measure work and align with defined Key Performance Indicator metrics.
6. Escalates sensitive employee relations and labor relations issues to the appropriate HR Partner.
7. Other duties as assigned.

Education & Experience  

• Bilingual (English/Spanish) –preferred
• Bachelor’s degree, preferably in Business, Human Resources or related fields, preferred.
• 2 + years of Human Resources experience with handling basic HR related tasks and experience with HRIS systems, preferred.

Skills & Background 

• Ability to effectively communicate with all levels of associates and leaders
• Strong organizational, problem solving, and investigative skills
• Excellent problem solving and decision-making abilities
• Excellent verbal, written, and interpersonal skills
• Proficiency in MS Office Suite products
• HR technology platforms
• Ability to follow policies and procedures; complete administrative tasks correctly and on time
• Must practice a high degree of confidentiality
• Must be fluent in both English and Spanish, with the ability to read, write, and speak both languages professionally.
• Able to translate documents, communicate effectively with Spanish-speaking employees, and provide interpretation during meetings or interviews as needed.

Physical & Mental Requirements  

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write, and communicate
• Continuously sit, type, and perform repetitive wrist motion
• Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

OUR VALUES 

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.  

Respect | Give and it will be given.                                        

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity. 

Trust | Earned over time. 

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood. 

Team | Accomplish more together. 

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team. 

Opportunity | Realize your potential. 

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us. 

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics. 

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