Account Manager en Alera Group

Alera Group is looking for an Employee Benefits Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Conduct marketing efforts, review carrier contracts and benefit summaries, and coordinate broker of record letters, policies, rate history, renewal material, and commission agreements

• Enter and maintain accurate data in internal financial tracking systems to support reporting and analysis

• Assist Account Executives with client onboarding, including carrier coordination, communication campaigns, employee correspondence, enrollment systems, and adherence to project timelines

• Support client relations by meeting with clients alongside Account Executives or Practice Leads, assisting with open enrollment meetings, health fairs, and creating annual employee benefit guides

• Provide resolution support for employee issues such as enrollment, claims, and billing, escalating to the AE/Practice Lead as necessary

• Contribute to team development by assisting in training Account Administrators and helping Account Executives stay on task with client needs

• Participate in department meetings, professional education workshops, carrier-sponsored events, and company social functions to support ongoing learning and engagement

• Take on special projects as assigned and pursue professional designations to strengthen industry knowledge and expertise

• 1+ years of insurance industry experience, specifically in employee benefits

• Strong project management, organizational, and prioritization skills to manage multiple responsibilities effectively

• Excellent customer service and relationship-building skills with clients, vendors, and colleagues

• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) or similar tools

• Solid understanding of financial arrangements and products, with the ability to communicate complex information clearly

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $60K to 85K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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