EPIC Billing and Claims Application Analyst II (Remote) en None

EPIC Billing and Claims Application Analyst II is a professional specializing in the configuration, implementation, and support of the Epic electronic health record (EHR) system, specifically within the billing and claims processing areas. The Billing & Claims Analyst is responsible for configuring, modifying, testing, and maintaining software within the professional billing/claims applications.

This position is a remote opportunity, working Monday–Friday from 8:00am to 5:00pm.

Compensation: $41.31 - $45.45 an hour, depending upon experience at offer stage.

Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!

Essential Duties and Responsibilities    

• Build of applications to meet user requirements for new and optimized workflows in designated applications and systems.
• Bring creative build logic and or workflow logistics for efficiency in resources optimizing the systems potential through build and testing.
• Implement changes using documented procedures that are compliant with department’s policies and procedures.
• Understanding and comprehending fix tickets submitted staff, Identifying, and implementing request changes to the system.
• Modification of tables/master files, these involve but are not limited to, General Ledger Maintenance, Charge Router/Handler Maintenance, Service Area settings for PB System related maintenance, Remittance, creating new payers, Cash Management, WQ maintenance, and other items as assigned to make additions and changes under the direction of management.
• Attend workgroup and or project meetings to stay in the loop of build and testing involving other application team analysts.
• Identifying issues that arise in assigned application area as well as issues that impact other application teams, and work to resolve by collaborating as needed.
• Support all users such as Billing and Front End Operations teams to utilize systems efficiently.
• Responsible for generating and compiling reports for month end close.
• Create reports or works with the billing and finance teams to reconcile and analyze data and information or reports.
• Participate in team and cross-team meetings and maintain appropriate meeting records.
• Update professional billing user security rights and update PB-owned provider records items when records added for new hires or role changes.
• Update PB-owned department and locations items when records are added to facility structure, such as credit card mapping for department credit card devices
• Review all current claims errors, PB remittance, and clean vs. errored payments report to identify additional automation opportunities, Monitor, charge, router error pool and coding inactive procedure from EpicCare work queues.
• Perform other duties and/or special projects as required.

Min. Qualifications

• Collaborate and coordinate internally and externally to complete system updates/corrections.
• Utilize resource material such as Epic Galaxy System Maintenance guides as well as collaborating with the dedicated Epic Technical Support Analyst.
• Collaborate with other application teams in maintenance of front-end registration claim and charge edits.

Physical Demands

• Must be able to lift up to 30 pounds occasionally and push up to 50 pounds (on wheels) on rare occasions.
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
• Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

Work Environment        

The physical environment requires the employee to work indoors, primarily in an office setting.  The noise level inside is quiet to average.  Use of general office equipment is required on a daily basis.  Travel may be required at times.

Education/Experience Requirements    

Minimum Qualifications:

• EPIC software knowledge required
• Ability to complete projects with tight deadlines and time constraints.
• Strong organizational skills and attention to detail.
• Strong ability to identify potential issues and participate in their resolution.
• Excellent problem solving and investigative skills.
• Excellent organization and time management skills.

Education/Experience:

• High school graduate or equivalent.
• Minimum of (2) two years of EPIC build experience required.
• Minimum of two (2) or more years of progressively responsible and directly related work experience in billing.
• Active EPIC certifications required in the following; Resolute Professional Billing Administration, Charge Router, Resolute Professional Billing Claims and Electronic Remittance Administration. EPIC certification must be continuously maintained.