Senior Business Lead, Patients Before Paperwork en Oh

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [email protected]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.   

• Fully paid medical, dental and vision coverage from your first day  

• a health care spending or wellness spending account  

• a premium defined benefit pension plan  

• three personal days and two float days annually  

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years 

• career development opportunities  

• a collaborative values-based team culture  

• a wellness program 

• a hybrid working model  

• participation in Communities of Inclusion   

Want to make a difference in your career?  Consider this opportunity.   

The Senior Business Lead will play a pivotal role in advancing Ontario’s commitment to putting patients before paperwork. This role is responsible for leading the strategic coordination and implementation of digital health solutions that reduce administrative burden on clinicians, eliminate outdated processes like faxing, and improve access, safety, and experience for patients. Operating without direct reports, the Senior Business Lead influences system-wide change through collaboration, clinical insight, and strategic execution.

The Senior Business Lead will be clinically experienced and strategically minded driving the “Patients Before Paperwork” initiative—an enterprise-level effort to modernize healthcare workflows and improve patient access through digital innovation. This role leads and coordinates one or more high impact workstreams across the province, including referral optimization, eOrdering (labs), ePrescribing, eForms, and related initiatives.

This role will operate with a high degree of autonomy, collaborating across clinical, operational, and digital domains to ensure solutions are scalable, safe, and aligned with provincial priorities.

• Work closely with both external partners and within the OH team to build and execute digitally/virtually enabled care programs that meet clinical needs and achieve Key Performance and Clinical outcome Indicators including:

  • Provide ongoing strategic clinical direction in partnership with designated OH physician clinical leads

  • Leading cross-functional internal and external teams which will include any combination of strategy, marketing, communications, procurement, IT operations, policy, government, funders, product development, regional deployment teams, provincial change management/customer experience teams, privacy, security and evaluation/analytics.

  • Manage complex, not-always-aligned relationships between physicians, technology vendors, healthcare providers, researchers and OH partners.

  • Establish strong partnerships with OH peers working in the Regions.

  • Report to the MOH on ongoing progress and achievement of project status and key clinical outcomes

  • Provide expertise in the implementation, clinical adoption, and ongoing evaluation for large scale change management

  • Communicate vision and clinical outcomes for relevant models of care to key partners, clinical advisory tables and working groups

  • Champion clinical engagement and adoption with providers and other key partners.

  • Support the management of contractual obligations with vendors and liaise with legal, procurement and finance teams to ensure compliance with agreements as needed for Primary Care initiatives

• Leverage and incorporate existing benefits evaluation models focused on access, quality and integration to assess the health system outcomes.

• Develop strategy, specific plans, and proposals for OH projects and programs and collaborate on the development of tactical deployment plans with the support of project managers

• Provide professional expertise, functional knowledge and strategic advice to OH executive sponsors and staff to ensure a coordinated approach to Pb4P activities in response to a range of often highly complex issues and risks requiring new, innovative, evidence-based recommendations.

• Develop and present new ideas and conceptualize new approaches and solutions to convey those ideas, concepts and solutions to an executive audience.

• Utilize project and change management principles and monitor performance through regular tracking of key metrics.

• Develop OH Sustainability Plans to sustain and grow target models of care and ensure they are aligned with MOHTLC, OH Regional and OHT priorities.

• Perform other related duties as assigned by the manager.

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