Manager Home Health- Rehabilitation Services- Day en WellSpan Medical Group

Duties and Responsibilities

Essential Functions:

• Related to Staff* Participates and support Home Health/Hospice Supervisor in the hiring, orientation, development, coaching, corrective action and termination of personnel as appropriate with supportive documentation.* Ensures adequate Home Health/Hospice Supervisor education and evaluation by providing direction to educational and teaching efforts, fosters environment for self-development and learning of staff, and approves continuing education.* Prepares annual performance evaluations of Home Health/Hospice Supervisors and any other direct reports.* Ensures adequate, competent and qualified staff to deliver scope of care provided by the agency.* Ensures ongoing process to assess, maintain and improve staff competency.* Demonstrates leadership by example while promoting “Just Culture” and positive interactions throughout the organization.
• Related to Home Care Management*Follows Conditions of Participation to ensure all regulatory requirements are met.*Ensure processes for 5 elements, best practices, and change of status are followed.* Reviews region/zone scorecards in SHP to ensure 4.5-5 star quality care including rehospitalizations.* Organizes and directs the office's ongoing function, assuming responsibility for services and assists in the development and implementation of policies and programs.* Participates with In Episode Management and ensures compliance with regulatory standards. * Communicates and problem solves with VNA Leadership on patient care and management issues.* Maintains an awareness of trends and interprets federal and state regulations applicable to all VNA service lines in addition to the state practice acts.* Implements policies and procedures.* Supports Performance Improvement initiatives throughout the fiscal year to support Bold Goals. * Collaborates with VNA Leadership in identifying potential referral sources.* Establishes and maintains positive working relationships. with current and potential referral sources.* Reviews all S1 and CRS for 4 C completion, countermeasures, and service recovery.
• Related to Community Relations * Assists in planning, implementing and evaluating field experience of professional students in the home health program, as requested.
• Related to Corporate Management* Provides assistance in community education, as requested.* Represents the agency in a professional manner with community and professional organizations, as well as System partners.* Participates in committees and in the process of policy and procedure development.* Functions in an efficient cost-effective manner with regard to utilization of time, supplies and equipment.* Accountable for seeking consultation, as needed.* Carries out special projects and duties, as assigned.

Common Expectations:

• Maintains established policies and procedure, objectives, quality assessment, safety, environmental and infection control standards.
• Maintains confidentiality of patient and organizational information.
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and “error proof” systems that will lead to increased safety; and participating in safety education programs and root cause analysis as required.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovations.

Qualifications

Minimum Education:

• Diploma Program Required or
• Associates Degree Required
• Bachelors Degree Nursing (BSN) Preferred

Work Experience:

• 7 years Clinical experience. Required
• 3 years Home Care/Hospice experience. Preferred

Licenses:

• Licensed Registered Nurse Upon Hire Required or
• Registered Nurse Multi State License Upon Hire Required or
• Licensed Physical Therapist Upon Hire Required or
• Licensed Occupational Therapist Upon Hire Required or
• Licensed Speech-Language Pathologist Upon Hire Required and
• Basic Life Support Upon Hire Required

Knowledge, Skills, and Abilities:

• Demonstrated knowledge in clinical operations.
• Ability to exercise leadership as well as to work in a collaborative team relationship with professionals.
• Ability to accept and utilize administrative direction and consultation.
• Ability to communicate effectively both oral and written.
• Possess good conceptual skills.
• Ability to use the problem-solving approach in assessing, analyzing and planning.
• Ability and desire to develop professionally and to mentor others.
• Ability to use lean process improvement to implement and evaluate system changes.