Technical Specialist-App Development (INDIA - HYDERABAD - BIRLASOFT OFFICE, IN) en Empowered by Innovation | Reimagining the Future with Birlasoft

Role/Title

4C- Java Production Support

Primary Skills/expertise

Java, Microservices, Any job scheduler: Stone Branch, Visual Cron, Splunk, New relic, PowerShell script, ServiceNow

Preferred skills/expertise

Oracle, MySQL, SQL server

Role & Responsibilities

Job Description:

• Hands on java with Microservice skills in terms of support
• Hands on experience with monitoring tool, ticketing tools, Job schedulers and power shell script
• Experience of Pivotal Cloud Foundry (PCF) environment
• Experience in troubleshooting and debugging skills.
• Experience in support role with numerous B2B (business to business) functions such as production monitoring of data, error analysis, client correspondence (both electronic and phone) as well as deep dive investigation of issues stemming from failures.
• Experience in offshore production monitoring management model
• Provide guidance, assistance and mentoring support to junior team members
• Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly.
• Good presentation skills
• Excellent communication skills
• Experience in kanban and ticket-based model.

Technical Skills:

• Minimum of 8+ years production monitoring experience within Java Web/Enterprise projects;
• Experience with Spring / Spring Boot / Cloud technologies
• Experience with Java , Microservice
• Strong experience in troubleshooting skills Experience with database applications such as Oracle, MySQL and ORM tools;
• Experience providing sizing and scalability recommendations and solving connectivity and deployment issues;
• Experience using kanban methodology and production support ticket-based model.