Human Resources Specialist en City of Ontario, CA

About the Department

• Powerful administrative and technical skills 
• A willingness to learn and an ability to take initiative in a rapidly moving and growing environment
• A team member who can work both independently and collaboratively with a diverse workforce 
• Exhibit strong research and data gathering, problem solving and critical thinking skills 
• Customer service mindset & commitment to the community

Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player"- Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy– Empathy, Respect, and Problem Solving.

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.   

• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
  
  

• Agency Mission: Build a world class team connecting people to their purpose.
• Vision: To be the premier employer in the Inland Empire while providing proactive service to our community and workforce.
• Core Values: Accountability, Collaboration, Empathy, Equity Diversity & Inclusion, Integrity, and Resiliency
• Expectations: Agility, Continuous Learning, Innovation & Creativity, Leadership, Meaningful Communication, Teamwork, Service Excellence, and Quality Results.
• Strategic Plan: Build a reputation for the City of Ontario as the Employer of Choice in the Inland Empire through excellence in employee engagement, recruitment, and retention. Modernize Human Resources/Risk Management policies, processes and systems for operational effectiveness, future flexibility, and enhanced user experience.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

   State of the City                                        The Ontario Plan 

       

      Smart Ontario                                       Downtown Ontario

         

Position Duties

The essential functions typically performed by the Human Resources Specialist include the following: 

• Respond to inquiries from applicants, candidates, employees, management, outside agencies, and the public regarding specific area(s) of assignment.  
• Assist in the research, data compilation, and preparation of reports and spreadsheets related to specific area(s) of assignment.
• Conduct and/or facilitate a variety of routine tasks and ongoing tasks related to assigned area. 
• Compile, track, monitor and audit a variety of employment and employee related data, including and not limited to training attendance, employment authorization, licensing requirements and driver safety compliance.
• Organize, review and prepare materials for orientation, training and other related workshops; and assist in the scheduling and coordination with other professional staff.
• Assist in conducting studies and research on a broad range of human resources and risk management topics. 
• Participate in a variety of recruitment and selection related activities; develop and implement recruitment plans, job announcements, applicant screening, testing, and interviews.
• Participate in and conduct salary, classification, and fringe benefit surveys; compile and analyze data and make recommendations.
• Respond to employment verifications pertaining to current and past employees. 
• Assist in the administration of the City’s employee benefits programs; counsel and assist employees; assist in the completion of necessary documentation, troubleshoot employee issues and problems in accordance with applicable laws, personnel rules and regulations, and memorandums of understanding. 
• Assist in the auditing and reconciliation of human resources programs in any of the assigned areas.
• Schedule work-related pre-employment medical exams, drug testing, and other related appointments with the City’s occupational medical clinic.
• Serve as a primary backup to staff assigned to front desk as well as other clerical and administrative staff as needed. 
• Performs other duties as assigned.

Minimum Qualifications

Education
Equivalent to an Associate’s Degree in Human Resources, Business Administration, or a closely related field.
 
Experience
One (1) year of administrative or technical support experience in human resources. An equivalent of a Bachelor’s degree may be substituted for all but 6 months of the required experience.  

Desirable
Bachelor’s Degree in Human Resources, Business Administration, or a closely related field. Prior experience within recruitment, selection, onboarding or benefits/leave administration in the Public Sector.

NOTE: Proof of education must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.

Other Qualifications

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will NOT substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in disqualification from the selection process.

Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions

To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, partial information, or AI-generated responses may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.