Practice Supervisor (UTHP MED Endo/Diabetes Gateway) en O9800 - HOPD Mays Cancer Center
O9800 - HOPD Mays Cancer Center · San Antonio, Estados Unidos De América · Onsite
- Professional
- Oficina en San Antonio
Supervises the day-to-day administrative and clinical area of assigned staff. Ensures established patient care, and operational/employee policies are upheld and maintained. Leads or mentors lower level team members.
Schedule: Monday - Friday from 8am - 5pm (May be required to work outside of normal working hours to provide patient care as needed)
Responsibilities
- Oversee and maintains the provider’s schedules ensuring daily staff schedules/coverage is appropriate for clinic visits.
- Ensure all provider schedules are proactively managed and consistently filled to maximize daily productivity and patient access.
- Exercises supervisory controls for employees related to time and attendance and work assignments.
- Coaches, trains and evaluates staff, monitors compliance and spot checks staff performance.
- Ensures clinic staff is in compliance with state and federal guidelines.
- Reviews reports and assists staff with understanding the significance of the report information.
- Performs primary medical functions and directs patient care.
- Assesses staffing needs, maintains masterwork schedule, and makes staffing recommendations to management.
- Maintains inventory of all clinic supplies.
- Review clinic operations monthly metrics and identify improvements.
- Enhanced operational efficiency, minimized disruptions in service delivery, and improved staff morale through proactive support. Actively supports team operations by assisting staff as needed, with particular attention to areas experiencing staffing shortages to ensure continuity of service and patient care.
- Effectively manage and resolve problems or complaints in a timely and accurate manner, ensuring appropriate follow-up to maintain service quality and patient satisfaction.
- Performs all other duties as assigned.
Qualifications
- Knowledge of service delivery protocol and treatment standards.
- Ability to give and receive feedback, both informally and formally.
- Ability to provide a high standard of record keeping.
- Excellent written and verbal communication skills.
- Demonstrated critical thinking skills.
- Contribute to a collaborative and creative work climate by maintaining frequent, meaningful engagement with clinic staff to promote high morale, motivation, and a strong sense of team commitment.
- Proficiency with computers, including Microsoft Office.
- Endocrinology and Diabetes experience preferred.
EDUCATION:
High School diploma or GED is required.
LICENSES/CERTIFICATIONS:
Active CPR/BLS required.
Company
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
