- Junior
- Oficina en Michigan City
What We Offer:
- Wages based on previous experience
- 6.5 paid holidays per year
- Approximately 10 days of PTO within first year
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
- Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
- Calculate insurance co-pay based on insurance eligibility.
- Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
- Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
- Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
- Perform adjustments and repairs when necessary.
- Troubleshoot patient concerns with eyewear when necessary.
- Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
- Maintain displays of optical merchandise.
- Monitor patient flow throughout the office, properly communicating delays.
- Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).
SUPPLEMENTARY DUTIES & RESPONSIBILITIES: Depending upon the patient volume and/or patient flow demands, you may be required to perform the following tasks.
- Assist with patient preliminary testing as required.
- Dispense contact lenses and perform contact lens progress checks.
- Assist with answering the telephone, scheduling appointments, and effectively maintaining appointments books for doctors, as well as assist in completing “recalls.”
- Assist with check out and collection of monies due by patient.
- Identify areas which require additional reinforcement through education or consultation.
- Occasional travel to support other offices may be requested.
