Mental Health Association - Social Program Supervisor Temp en Mental Health Association

Title: Social Programs Supervisor (Temporary Position – up to 12 weeks)

Reports to: Assistant Director of Social Programs 

Job Objectives:

• Directly supervise the Compeer, Compeer Homeless, Friends, WELCOME Orange Geriatric Initiative Gatekeeper/Compeer, and Rehabilitative Social Club Program staff. 
• Provide direct service to The Family Support Program.  
• Perform duties while actively promoting an environment consistent with MHA’s Cultural Equity Policy and WELCOME Orange.
• Represent MHA (Mental Health Association in Orange County) at various community functions as needed. 
• Maintain statistics for Social Program Department.
• Collaborate effectively with team members to achieve department and organizational goals.
• Demonstrate strong interpersonal skills and the ability to build trust and cooperation within a team. Encourage collaboration and open communication to foster team success.
• Contribute to a positive, team-oriented work environment.
• Perform duties while actively promoting an environment consistent with MHA’s Cultural Equity Policy and WELCOME Orange.
• Represent MHA (Mental Health Association in Orange County) at various community functions as needed.

Responsibilities:

• Supervise Compeer/Compeer Homeless Coordinator, Senior Social Program Coordinator, and WELCOME Orange Geriatric Initiative Gatekeeper/Compeer,
• Provide back-up support for the Friends Program, Rehabilitative Social Club, and planned activities when needed including nights and a possible weekend.
• Provide direct services for Family Support including monthly support groups and educational programs for families of individuals with mental illness, ensuring relevancy and effectiveness. 
• Provide crisis intervention, information, referrals, advocacy, and supportive assistance to families as needed both at MHA and community locations throughout Orange County. 
• Assist families in developing coping mechanisms, problem-solving skills, and strategies for managing symptoms and preventing relapses.   
• Maintain accurate documentation and data entry into the agency's Electronic Health Records System.
• Establish and maintain linkages with community agencies and service providers to enhance program outreach and awareness. 
• Attend designated staff and community meetings, representing the needs of program participants and families.
• Coordinate and maintain the operation of the Compeer Volunteer Program. Recruit, train, and match Compeer volunteers with individuals with a diagnosed mental illness.
• Provide oversight into the Compeer Calling Program and ensure regular phone contact with Compeer program participants on the waiting list.
• Participate in site visits, bi-weekly team and bi-annual WOGI (WELCOME Orange Geriatric Initiative) meetings.
• Organize and maintain all Compeer program information and volunteer files.
• Prepare monthly, quarterly, and statistical reports as needed for the Social Programs Division.
• Represent MHA at Health and Human Service Fairs and community events.
• Share MHA Community Engagement Orientation facilitation responsibilities with the Community Engagement Specialist.

Other Duties:

• The duties outlined above are intended to describe the essential job functions, the general supplemental functions, and the essential requirements for this job's performance. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Qualifications:

• Bachelor’s Degree in a related field with 2 years of experience in Human Services

OR

• Associate degree in related field with 4 years of experience in Human Services.
• Bi-lingual in Spanish preferred 
• Supervisory experience required.
• Grant writing experience a plus.
• Public speaking experience required.
• Effective written and oral communication skills.
• Must be organized, self-motivated and able to coordinate multiple tasks simultaneously.
• Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
• Valid NYS (New York State) Driver’s License and ability to drive with current driving record acceptable for agency insurance coverage.
• Must be clear and maintain an acceptable record under the Medicaid Fraud & Abuse clearance process.

Mental Health Association in Orange County, Inc. (MHA), is a private, not-for-profit organization seeking to promote the mental health and emotional well-being of Orange County residents. Under the leadership of a voluntary Board of Directors, MHA’s staff members, consultants and volunteers provide free mental health and safety net services to Orange County residents each year.

Why work for MHA in Orange County?

MHA is an agency that understands that its workforce is vital to our community and the mission of our agency. Our many benefits include:

1) Competitive compensation rates

2) 1 hour paid lunch for F/T employees

3) 4 Wellness Days annually for F/T employees 

4) 14 Paid Holidays which includes 1 Floating Holiday

5) 403(b) Plan with discretionary matching

6) Employee benefits include: Medical / Dental / Vision / Flexible Spending Account-Health Saving Account / Dependent Care / Life Insurance / Supplemental Insurance for Medical Expenses.

7) Numerous opportunities extended for staff development and career growth.

8) Diverse employment opportunities. Licensed clinicians and bilingual staff are particularly sought. As an agency that provides 24/7 services, numerous shifts are also available.

Why is working for MHA in Orange County so rewarding?

Working with our program participants provides opportunities to give others life changing support. MHA’s staff are trained to offer compassion, inspire hope and teach the skills needed to overcome challenges. Come join our team and make a difference.

If you are seeking a stable and meaningful career, Mental Health Association in Orange County, Inc. is your agency!