Channel Sales Analyst en Formica

Key Responsibilities

• Forecasting & Reporting
• Develop and maintain accurate monthly demand forecasts, tracking sales performance against targets and identifying variances.
• Generate structured and ad hoc reporting on sales trends, market opportunities, and account performance to support data-driven decision-making.
• Conduct inventory optimization analyses and audits to ensure product availability while minimizing excess stock.
• Customer & Account Support
• Act as a day-to-day resource for OEM and furniture customers, managing service requests, portal inquiries, and product information needs.
• Coordinate customer sample requests, color approvals, and project-specific requirements to support sales execution.
• Partner with the National Account Manager and Channel Sales Manager to deliver solutions that enhance revenue growth and customer satisfaction.
• Business Development & Market Research
• Research and identify new business opportunities within existing accounts and emerging markets.
• Monitor competitive activity—including product launches, pricing, and distribution—and share insights to influence sales strategies.
• Support lead generation efforts by proactively uncovering and qualifying potential customer opportunities.
• Cross-Functional Collaboration
• Serve as a liaison between Sales, Supply Chain, Marketing, and Customer Service to ensure seamless execution of customer programs.
• Respond to COM (customer-owned material) pricing and lead-time inquiries, ensuring timely and accurate communication.
• Contribute to the development of customer-focused programs and field sales tools, including color palette recommendations and program updates.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Data Analytics, or related field (or equivalent experience).
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations.
• Excellent organizational and project management abilities; able to balance multiple priorities in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to interact effectively across internal teams and with external customers.
• Proficiency in Microsoft Excel, Power BI, or similar reporting/analytics tools; ERP/CRM experience required. Salesforce experience preferred. 
• Self-motivated, detail-oriented, and eager to learn with a growth mindset.