Senior Project Officer en myCareer - NSW Government

Senior Project Officer 
Grade: Clerk 9/10
Salary range:  Starting from $129,464 up to 142,665 + Super
Duration: Temporary role up to 12 months
Location: Gosford
Applications Close: 2nd October 2025

About the role:

The Business Operations Group sits in the People & Corporate Services team, under the Strategic & Corporate Services Directorate.

The Business Operations Team encompasses four key silos of work: 

• Contracts & Procurement
• Business Analysis
• Business Operations Group
• Fleet & Uniforms

The Business Operations Group is responsible for implementing the governance reporting model and evaluating compliance against the operational governance parameters. This team is the conduit for operational governance, policies and procedures at DCS level including the involvement in setting of SLA’s. We investigate and audit high level agreements to understand our obligations whilst also investigating opportunities for improvement relating to operational governance across all business usage items.

Your responsibilities will include:

 As the Senior Project Officer, you would have two direct reports, being the Business Operations Coordinator and the Business Operations Officer. You would manage and coordinate the development, implementation, and evaluation of complex projects to achieve project outcomes and support the achievement of organisational objectives. 

About You:

•  You have experience/are seeking experience as an engaged and supportive people leader.  
•  You are proactive, resourceful and have excellent communication and project management skills.  
•  You are committed to contributing to our positive, inclusive and productive team culture.  
•  You’re approach to your work is customer-centric, outcomes-focused and collaborative.  
•  You're keen to grow and develop your experience and skills.   

If you are an experienced professional with these attributes, we want to hear from you!

What we need from you:

 To start your journey towards joining us, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

 In your cover letter please share your motivation for applying for this position and your relevant skills.

 For enquiries regarding this role please contact – Tayla Gibbs - [email protected]

 A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday, 2nd October 2025 (9:59 AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process