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Private Dining Manager (Full-Time) en Kimpton Hotels & Restaurants

Kimpton Hotels & Restaurants · Phoenix, Estados Unidos De América · Onsite

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Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Maximize revenues and profitability within the restaurant while staying on top of current market private dining trends, Kimpton standards/directives and practice total asset management.

Some of your responsibilities include:

  • Effectively sell and service to all markets, local and national.
  • Build and maintain relationships with current and past clients.
  • Write effective contracts and Banquet Event Orders to communicate appropriately with both clients and internal F&B team.
  • Build and execute annual and quarterly marketing plans.
  • Work in conjunction with the Hotel Sales and Catering Department to maximize exposure.
  • Creating annual competitive market surveys and monitor pricing/structure adhere to competition in area.
  • Assist and support hotel sales teams with strategic deployment, preferred/target account penetration, market(s) focus and long-term selling strategies.
  • Conduct private dining audits of property within assigned region as needed.
  • Work with F&B Management on departmental expenses, staffing guidelines, office organization and equipment.
  • Attend weekly sales meetings and restaurant manager meetings.
  • Attend monthly P&L reviews to inform Asset Manager of performance and strategies of Private Dining.
  • Support communication and cross-selling between hotel/restaurant sales teams.
  • Participate in local sales blitzes with sales team.
  • Respond to ALL leads by following the sundown rule (end of business day).
  • Share industry trends, strategies and news with on-site hotel/restaurant/CCS teams.
  • Communicate needs of the property to the Restaurant General Manager.
  • Report to General Manager on monthly PACE reports, Weekly P/L and 30/60/90 day forecasts.
  • Stay ahead of performance relative to budget and forecast.
  • Assist catering departments through the annual operating budget.
  • Work with Finance Department to maintain PCI compliance within in the restaurant division.

What You Bring

  • Outstanding sales savvy and know-how.
  • 1 to 2 years of restaurant and sales experience.
  • Strong computer skills including Word and Excel.
  • Recent knowledge and use of Delphi is a plus.
  • Strong attention to detail and outstanding verbal and written communication skills.
  • Excellent customer service skills, able to build client connections.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.
 

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.

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