Case Administrator en ROMAN EMPIRE

Description

GENERAL FUNCTION: 

Under the direction of the Owner and Executive Director, the Case Administrator is 

responsible for supervising Case Specialists and direct staff in the implementation of the 

treatment plan through the guidance of appropriate funding entity, focusing on increasing 

client independence by providing applied behavior analysis service to individuals with 

developmental disabilities. The Case Administrator will support Case Specialists with 

ensuring clients receive services which supports their right to choice, independence, and 

self-empowerment while establishing realistic goal opportunities in the areas of self-care, 

public transportation, socialization and vocational exploration. 

ESSENTIAL DUTIES AND RESPONSIBILIES: 

• Oversee Case Specialists; ensure Case Specialists are working collaboratively 

with direct staff and clinical teams to identify and evaluate the development of 

specific and realistic client goals related to teaching independent living skills. 

• Preparing, implementing and ensure quality assurance policies and 

procedures and case management is being followed. 

• Assist with performing routine calls a minimum of l x per month to active 

clients; calling clients daily to ensure quality of service. 

• Communicate with appropriate department(s) and provide updates on client 

progress. 

• Call clients that are on hold to identify the status of their services; call clients on 

case review to provide status of their services. 

• Identify and ensure all active consumers have active authorizations. 

• Update internal documentation platforms; ensure departments are updating internal 

documentation platforms accordingly. 

• Oversee recruiting/scheduling department and ensure assigning or hiring 

staff accordingly to maintain minimal waitlist. 

• Implement and create process that will help increase quality services and decrease 

waitlist for services. 

• Collaborate with clinical teams and schedule written evaluations of client's 

development and behavioral interaction; review reports for accuracy and proper 

documentation. 

• Submit Special Incident Reports within 24 hours; per requirement from funding entity. 

• Complete Quality Assurance calls with direct staff mid month to ensure authorized 

hours are being completed for each client; problem solve and overcome 

obstacles/issues that are prohibiting scheduled hours to be completed; ensure 

scheduled hours are completed monthly. 

• Maintain active communication and provide feedback to direct staff and clinical 

teams; represent company during meetings and consumer assessments, as 

needed 

• Advocate and work closely with consumer through governmental agencies such as 

MediCal, 

AFDC, SSI, IHSS and other non-profit organizations. 

• Identifying and resolving workflow and service issues. 

• Ensure authorized hours are being met each month 

• Addressing and discussing issues and proposed solutions with Executive Department. 

• Documenting quality assurance activities. 

• Making recommendations for improvement. 

• Creating training materials, as needed. 

Qualifications

KNOWLEDGE AND REQUIREMENTS: 

• Ability to be creative, proactive and sensitive in solving consumer's problem 

and complex issues 

• Valid CA Driver's License & Good driving record-Reliable Auto & Valid Insurance 

• Cell Phone with Reliable Service (For Communication) 

• Able to Work Independently; Organized/ Professional/ Responsible; Energetic 

Personality/ Self Motivated 

• Valid CPR and First Aid certification 

• Ability to take all educational training by Roman Empire 

• Criminal Record clearance, child abuse index report, TB clearance 

EDUCATION: 

• MA/MS preferred in special educator, case management or related field 

• 3 years' supervisory experience in the field of social services and case management or 

related field preferred 

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