Homeoffice Classified Coordinator en Minnesota Star Tribune

The Minnesota Star Tribune is an innovative modern media organization building on an extraordinary 158-year legacy. With seven Pulitzer Prizes and numerous other accolades, we stand as a beacon of journalistic excellence in Minnesota. We are the heart and voice of the North.

Our mission is to build a better Minnesota by connecting us with the people, ideas, and stories that strengthen our communities. We’re seeking dynamic leaders who are passionate about journalism and democracy to help shape this future. If you are excited about reinventing one of our state’s most trusted institutions and leading us into a new era of growth and excellence, we want to hear from you.

The Classified Coordinator plays a key role in supporting Sales Representatives by ensuring memorials are posted promptly and accurately. They deliver outstanding customer service by quickly responding to inquiries and will occasionally lend a hand to customers with drafting and polishing heartfelt written memorials—helping create meaningful tributes every step of the way.

Responsibilities: 

• Coordinate workflow and drive efficiency ensuring follow-through on all tasks, timely responses to emails, verifying information, posting classifieds, and processing sales requests
• Manage sales files and customer communication with precision
• Work closely with team members to ensure timely posting of ads and memorials
• Assist with writing and editing memorials as requested
• Perform other duties as needed

Qualifications:

• Associate’s degree or equivalent combination of work and education with a minimum of 2 years’ of professional experience in related field
• Proficient in MS Office
• Self-starter, deadline-driven, with proven ability to coordinate and follow-through on tasks; able to multi-task and adapt to changing priorities
• Strong interpersonal skills with the ability show empathy and a commitment to providing best-in-class service to customers
• Strong written and verbal communications
• Highly organized, detail-oriented, deadline-driven, with the ability to manage multiple competing priorities
• Appropriate work from home environment with equipment to attend virtual meetings, answer phone calls, respond to emails

Hours:

This is a part-time position, requiring up to two Saturdays per month, with the possibility of an occasional Sunday or weekday shift. Some flexibility is available.

Compensation Range:

The hourly pay range for this position is $25.00 - $27.00.

Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. The Minnesota Star Tribune offers a competitive total rewards package, which includes a 401(K) match, healthcare coverage – medical, dental, and vision, life, disability, paid time off, and a broad range of other benefits. Learn more at benefits.startribunecompany.com.

 Physical Demands:

The physical demands described here are representative of those that are required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to remain in a stationary position (i.e. standing, sitting, or both) approximately 90%; move short distances approximately 5%; position self to pick up objects (i.e., bending, twisting, stooping) weighing up to 5 lbs. around the officing and moving (i.e. lift, carry, push, pull) items weighing up to 5 lbs. approximately 5%. 

 Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work in a typical office environment. This role routinely uses standard office equipment such as computers, keyboards, mouse, photocopiers, and filing cabinets.  This role requires the ability to draft, edit documents and send email.  Specific vision abilities required by this job include close vision and distance vision, and the ability to adjust focus.  The noise level in the work environment is usually moderate. The office environment will have normal lighting and climate control tolerances.  Work from home office environment may differ from the physical offices in Minneapolis, MN.

Disclaimer: 

The duties and responsibilities of this position and this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs. 

Equal Employment Opportunity:

The Minnesota Star Tribune does not discriminate based on race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, or activities. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties.