Regional Healthcare Administrator en Canyonlands Community Health Care

Description

Basic Function: Under the direction of the Chief Operating Officer, the Regional Healthcare Administrator is responsible for the overall clinic functions in a designated geographical area including the promotion of positive patient interactions, quality clinical services, positive staff and community relations and effective patient care. Responsibilities include the managing, planning, and coordinating of the operations of the clinic to include:  supervising front and back office staff, monitoring the delivery of patient services, planning for space and staff allocation, overall physical plant management, and acting as liaison and representative with patients, businesses, hospitals, and vendors. 

Essential Functions:

1. Manages and directly supervises front and back-office      personnel.
2. Conducts regular staff meetings and ensures      designated trainings are completed and information is disseminated per      Administration.  Conducts Agency      approved safety trainings and activities and reports completion to the      Quality Improvement Manager.
3. Maintains assigned clinics in a manner that meets all      State and Federal regulations. Works closely with the Quality Improvement Manager to correct      findings of various physical plant audits (infection control, etc.)  Ensures consistency in interior clinic      design and flow based on current, acceptable guidelines. 
4. Monitors delivery of patient services to include      reviewing provider activity data and prepares for all changes needed or      impacted by patient load, front office procedures, and policies and      government regulations. 
5. Coordinates human resources activities at assigned      branch working closely and under the direction of the Human Resource      Director.
6. Functions as the clinic liaison with patients,      businesses, hospitals, academic faculty, and vendors. Troubleshoots issues and reports issues      and solutions to the Chief Operating Officer. Attends community events to further the      branding of Canyonlands.
7. Responsible for ensuring supply ordering at each      assigned clinic displays good financial stewardship of Agency funds while      ensuring required supplies are available to providers and clinical support      staff. Constantly looks for ways to      trim excessive spending in relation to supply (clinical and office supply)      ordering.
8. Serves as emergency contact for each assigned clinic      and ensures applicable agencies are aware of contact information both      during and after hours.
9. Schedules providers to ensure adequate coverage      dependent on patient census and anticipated increases in encounters.
10. Coordinates special clinics and activities (i.e. school      physicals, flu shot clinics, etc.), scheduling clinical support and      provider staff as necessary.
11. Maintains on-site medical records administration and      ensures all state and federal regulations and Agency policies governing      release of information is followed.
12. Takes initial patient complaint information and      resolves per protocol or direction of the Quality Improvement Manager.
13. Under the direction of the Chief Operating Officer,      manages clinic space planning and renovation.
14. Complies with CHC Standards of Conduct, Code of      Conduct and Corporate Compliance.

Secondary Functions:

1. Facilitates employee appreciation activities after      approval of the Director of Human Resources.
2. Use PPE as appropriate.
3. Understands role in Disaster Plan and that safety is      a condition of employment.
4. Follows CHC’s policies and procedures.
5. Serves on various CHC and community committees as      required/requested.
6. Attends meetings, seminars, and conferences as      appropriate to ensure skills and knowledge remains current.
7. Other duties as assigned.

Requirements

Minimum Qualifications:

1. Ability to perform each essential function duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. Experience working with EMR/EHR systems.

3. Knowledge of ICD-10 and CPT coding procedures.

4. Knowledge of budgets and budget process including mathematical and accounting skills and ability to make sound financial decisions.

5. Possess a valid driver’s license. 

6. Knowledge of Microsoft programs and ability to utilize Outlook at an expert level.

7. Ability to read, write and speak clearly understandable English. 

8. Ability to read, analyze, interpret and compose general correspondence, reports, legal documents, etc. as required. Strong administrative, analytical, and strategic planning skills. Ability to present information to management and community groups in a professional manner.

9. Commitment to improving health status of medically underserved communities. 

10.Ability to travel and be flexible in carrying out the course of duties.

11.Good interpersonal and human relations skills are required. Must possess skills to empathize and care for a variety of patients, including low-income and diverse cultures and treat everyone (internal and external customers) with respect and dignity.

12.Ability to maintain confidentiality at all times in all situations and follow the laws and intent of the most current HIPAA laws and regulations and Canyonlands’ security and privacy policies.

Preferred Qualifications:

1. Experience working in a leadership capacity in an      FQHC.
2. Two years’ experience in a supervisory role.
3. Bachelor’s Degree in health services management,      business administration, management or a closely related field.
4. Experience working with NextGen EMR system.

Canyonlands Healthcare is an Equal Opportunity Employer. Please contact HR at 928-645-9675 ext. 5515. Applications are required and are available online at www.canyonlandschc.org/. Resumes may be attached to the application but will not be accepted in lieu of a completed application. Successful completion of a background check and drug screen are a prerequisite to employment. Applications are accepted until position is filled.